Leon's Furniture

Furniture
ON M9N 3X3
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94%(42 reviews)
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94%(42 reviews)
95%(151 reviews)
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Leon's Furniture
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27%

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Reviews by rating (past 12 months)

Reviews for Leon's Furniture

Average customer rating:
2.1 10 (202 reviews)

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Jasvinder from Toronto
Jasvinder from Toronto
2 reviews Toronto, ON
0/10

very bad experiance

I buy tv leons scrborough location and some region I return tv un open tv box leons not return tv they all sales are final and I ask manager salesman should be tell me before I buy all sales are final.

please do not buy any thing from leons store save your hard earn money

Thanks

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Kelly  from Brampton
Kelly from Brampton
2 reviews Toronto, ON
0/10

Totally unsatisfied and nothing I can. Do not shop jere

Do not shop here they are very deceiving with their product you do not get what you ordered. There is nothing they can do they will not give you a discount they will not help you at all stay away from this company unless you want to be 100% dissatisfied with your purchase

Approximate cost of services:
$2,500.00
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JH in Burnaby
JH in Burnaby
2 reviews Langley, BC
0/10

Wait times

Ordered 5 appliances on 22nd April 218 on arrival 6weeks later, range glass top was cracked, grease filters were missing on hood, waited 2 more weeks for installer to come for washer/dryer. June 7th, still waiting for replacement range (no date given for delivery) also still waiting for grease filters on range hood. June 2nd finally got the dishwasher.
I also ordered a sofa on 29th April, still waiting for that to be delivered (no date yet!)
Not impressed with Leon’s at all!

Approximate cost of services:
$7,500.00
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Jon in Old Toronto
Jon in Old Toronto
1 review Toronto, ON
0/10

AVOID AT ALL COSTS

I purchased and ordered new appliances a month in advance. Two days before assured delivery date, a rep contacts to say that there will be a month delay and there's nothing they can do. No temporary replacement offered. Said at time I ordered, the product was actually discontinued. No notice given at time of purchase. Said I can't refund because it was "special" order. HORRIBLE communication and POOR customer service. Avoid this set up!

Approximate cost of services:
$5,000.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

poor quality interior french door fridge, poor customer service

Samsung French Door fridge from Leon's failed within two years. Normal use of plastic door shelves and normal use of interior frame that supports the crisper drawers failed - rendering these drawers and the tray beneath them useless. Samsung wants over $300 to replace these parts. I have asked both Leon's and Samsung to replace free of charge, as this is a NEW fridge..with obviously inferior plastic parts.

Approximate cost of services:
$1,700.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Very poor delivery services

The worst delivery services I have ever seen. They left the furniture in a hallway of the first floor after it did not get into an elevator. Very rude and unprofessional attitude of delivery staff. They never came back despite the customer service confirmed several times that they would come back to fix it.

Approximate cost of services:
$1,800.00
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Private User
Private User
Private User reviews Richmond Hill, ON
1/10

product

In the beginning the chairs were not balance and it took 2 weeks till they come and fix it. In 2 years, sofa, loveseat and chairs teared and lemons and insurance co. didn't accept the responsibility. we have spend about 60000 $ in lemons store and now we have some garbage in our home which we have to pay to get rid of them . I strongly don't recommend this store.

Approximate cost of services:
$6,000.00
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Marina in Toronto
Marina in Toronto
1 review Montreal, QC
0/10

WORST SERVICE EVER

Purchased 2 sofas for 2000$. The delivery was scheduled for December 30th 2017, 3 drunk deliverymen showed up and could not bring the sofas because they barely stood straight. One of them fell three times trying to bring a sofa in my building's elevator. Since they couldnt bring them up they just left. We had to contact the customer services and they just rescheduled to january 3rd. We spent new years eve with nothing to sit on. When we finally received our sofas, one of them was COMPLETLY BROKEN. The cushion was used and the back fell off. I've never seen such a thing in my life. DO NOT BUY FROM THIS COMPANY. WORST SERVICE. WOST PRODUCT.

Approximate cost of services:
$2,000.00
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Company Response

Hi Marina...we are sorry to hear about this and will certainly investigate this within the store. Kindly email us your order # or contact # at customercare@leons.ca. Thank you!

Private User
Private User
Private User reviews Truro, NS
1/10

Reclining sofa

Stated no delivery until 26th of December..today being 5th of January was told hopefully around 12th but no guarantee.. we bought 16th of December..full refund and they could care less..cash deal ..never ever go back and will advertise for them free..

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Very poor and rude customer service. Refuse to exchange defective product ( 55 inches smat samsung smart TV. )

Very poor and rude customer service. RECEIVED new Samsung smart TV. It had a defective vertical grey line on the screen and when contacted the customer service on the same day, they refused to replace or accepted return for defective one.
This is the 2nd experience with leons.

Approximate cost of services:
$899.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Leon's Furniture

Founded in 1909 by Ablan Leon, the A. Leon Company started out as a general merchandise store in the small town of Welland in Southern Ontario. Today Leon's is one of Canada's largest retailers, selling a wide range of merchandise including furniture, major appliances and home electronics. The company continues ...
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