Junk It!

The workers were on time, polite, and answered questions I had. However, the cost that is posted on the website is deceiving. They promote that if you book with them online there is a $25 discount. It is not explicit on the website that the posted price already includes the $25 discount. When I questioned the staff on site, they said that this questioning from customers happens a lot. When I telephoned the office, they said that the website cost includes the $25 discount, but I did not see this highlighted on the site. The fact that it happens a lot (once the customer has booked and workers are there to complete the job) should tell the company to change their website advertising to be more honest.

I have used Junk-It 3 different times now for renovations and have never been disappointed by their staff or services. I have used the online ordering option exclusively and cannot say enough about how simple easy and convenient it is. Great price, great service, great convenience! I would recommend them to family, friends and anyone looking for this type of service! Great job Junk-It!

I hired Junk it to provide a 20 yd bin for my basement renovation. Crew delivered the bin on time and put down 2x4's to protect my driveway and ensure no damage was done. They were on time, fairly priced and the service was great. I'd highly recommend them to anyone else.

I called the 1-800 number and Owen came on the line. I told him I needed a bin for trash removal ASAP, AND HE SENT ONE IN UNDER 3 HOURS!
Three other companies ( who shall remain nameless) all said I could get a bin on Saturday,, maybe,, (I called Wednesday).
The driver put the bin exactly where it did the most good, and the job proceeded as we filled the bin over 2 days. Now I have my weekend free to do weekend stuff instead of swamping out my sold house.
Thanks Owen, thanks Brock, and thanks Junk-It for putting together a great team.

It was time for a major spring clean! We didn't know how big the job would be. I ordered Junk it garbage bin rental online through junkit.ca. In 5 minutes I had the email verifying my information, invoice in a seperate email and the bin on my drive way in two days (the date that I requested it) The service was excellent they dropped the bin without damaging my tree (which is usually in the way of large items being placed on the drive way). The driver was polite and helpful, he even put on the tarp for me!
Two days before the pick-up I received a call from the office to ensure that I was ready for pick-up. The bin was picked-up (completely full might I add - spring clean up turned into use it or toss it decisions) without any issues. Once again the tree wasn't hurt! A day and a half later I received my final invoice via email with the disposal fees, and I was pleasantly surprised. I expected the weight to be much higher than it was!
The big highlights for this process, easy and simple on-line ordering; easy to navigate website; no need to be at home for drop off or pick up; and excellent friendly service from all staff!
I higly recommend this company...10 stars!
They will be getting my future business for the next big clean and/or reno!

I cleaned out my house before starting renovations. I wanted to rent a 15yrd bin for the job. I thought it was going to be a hassle of phone calls for booking and being off work for delivery time. I found Junk iT online through Google. While reading the website and pricing my job with the tools they provided, I saw that I could complete the order right then. Online ordering, how easy is that? They even asked if I'd like to purchase a tarp and bungees to cover the bin, I hadn't thought of that, I'm glad because it did rain. I received confirmation from a customer service rep right away via email that the order was received. It also laid out my particular instructions for delivery and the billing information. The bin arrived as scheduled and placed carefully on my lawn just as I'd requested. It was picked up on the scheduled day with the same care and efficiency as it had been delivered. When I'm ready to start my renovations I'll be using Junk iT again. I would also recommend this company to my family, friends or anyone who is looking for this kind of service.

We have recently sold our home and in an effort to make our move easier, we decided to de-clutter. Owning only a car makes it hard to move big items to the local recycle depot and it is very time consuming. We looked online at a variety of Junk Removal firms and settled on Junkit.ca. Price was the largest factor in our choice. Junkit had what I considered very reasonable rates and best of all I could book ONLINE !

The ONLINE ordering was very easy. I simply selected my dates, agreed to the price and paid for the self serve bin with my credit card. The Bin arrived early afternoon of the delivery day which was great because I was able to get a head start on the project. We filled it to the top ( I couldn't believe the junk you collect over the years !).

The day they were suppose to come and pick it up , they had a truck failure so I ended up getting the bin for an extra 2 days at no charge. That came in handy, we found more junk to rid ourselves from.

2 days after they picked up the bin, they charged me the disposal rate we agreed to. Thanks to Junkit.ca, we are 1.04 tonnes lighter in our move !

Thanks again guys, you were terrific !

I had a basement flood and decided I needed to purge. After investigating my options online, I ordered my Junk iT service at 10:30 pm on Sunday night and they arrived on time on Monday morning. The website was easy to navigate and it was one of the few that allowed for booking immediately with a clear breakdown of the cost. I even got a $10 off coupon. I was very specific about where I wanted the bin and the it was placed exactly where I requested. The driver even called me to confirm my instructions. Throughout the entire process, the service was exceptional. Everyone I spoke with was knowledgeable and attentive. AND the price was better than the competition. I couldn't have been more pleased and I highly recommend them!!!

I own a number of rental properties and sometimes my tenants will leave their belongings when they vacate the unit.

This scenario occurred last week. I was in a panic because I had new tenants moving in the next day.

I called Junk It and I was completely WOWED by the service.

I talked to two individuals in their office to book the job. Alex and Brendan were extremely friendly, knowledgeable and professional. The booking was very easy and efficient.

The crew showed up right on time. They gave me a fair estimate and then removed the junk. They were very friendly and helpful. They told me that a lot of the material would be donated. I really liked this since it would not be going into a landfill.

I am going to call Junk It again. I highly recommend this company to anyone who needs junk removal.

What was explained to me during the phone quote - became a challenge at the end of the rental - when i wanted to extend the use of the BIN i had rented. Because nothing was provided in a written contract to me, just the phone agreement. When i tried to discuss the discrepancies with a manager, the manager was horrendous, and they just tried to squeeze me for more money than what was agreed upon. The end result was me asking them to remove their bin off my premises, and not come back. Lesson Learned - make them provide everyhing in writing and don't sign anything until services are rendered.
I would not reccomend them.