Jia Jia Moving

Moving & Storage
Markham ON L3R
Write a Review
Write a Review

Recommended Professionals

95%(186 reviews)
84%(9 reviews)
91%(123 reviews)
95%(186 reviews)
84%(9 reviews)
91%(123 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Jia Jia Moving

Average customer rating:
8.9 10 (173 reviews)

Sort by

sally9902
sally9902
1 review Vaughan, ON
10/10

Local move

On two occasions in May 2018 Jia Jia staff came to assist me with my local move. They were prompt and helpful as always. I would definitely recommend their services. I have used them for almost 20 years and keep coming back because I trust them.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you for your review Sally! We appreciate being your mover of choice for over 20 years! We have grown from a tiny two men and a truck company to a fleet of 10 trucks moving and storage company all because the support and trust of customers like you. We sincerely thank you and we will always strive to provide the very best service. Yours truly from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

Heba in Markham
Heba in Markham
2 reviews , ON
10/10

Condo to House Move

Great service! George, Darren and Jason arrived exactly on time on a Saturday morning, and had our 2-bed condo cleared out in no time. We had several large items of furniture that they were able to move out with ease, and they expertly disassembled and reassembled several larger or taller items of furniture quickly. Nothing was damaged, including our hardwood flooring.

Total moving time with 3 movers in one large van was less than 5 hours from start to finish from our downtown condo to Mississauga house on a Saturday. The company was also very helpful on the phone and provided some great advice prior to the moving day. Well worth every penny - could not recommend this service more!

Approximate cost of services:
$950.00
Was this review helpful?
Company Response

Thank you for your glowing review Heba! We appreciate your time writing us such a detailed feedback. Our moving team always aim to provide swift and safe services, it also helps greatly that customer is prepared for the moving day. We hope you enjoy your new home! All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

Armin in Markham
Armin in Markham
1 review Markham, ON
0/10

Silverware theft

Antique silverware was stollen.
We hired this company to pack one day and move us the next. We notIced the day after moving that our expensive antique silverware was stollen. We complained to the company and nothing has been resolved. We were suspicious when the packer showed up with a backpack and advised the company about it, we are not satisfied with their response. Beware of this company. (We had used them for 6 years for at least 6 moves between our family).

Attached are photos of the boxes which each had 12 pieces of cutlery. The packer removed between 3-5 pieces from each box. My wife saw him put something in his backpack but she was not sure at that hectic moment of packing.

If anyone has advice on how to proceed with this case, please comment below. Police? Insurance? Small claims court?

Approximate cost of services:
$2,100.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Mr. Armin, we had the honor of being your family and friends' movers for years, it really saddens us to see this happen. Once we were notified, we spoke to the mover and the team multiple times. The mover insists he is innocent, but we also believe you won't falsely accuse someone. The mover is no longer working with us. We will continue being fully co-operative with you. In our 22 years of business, it's the first time this had happened. If we knew were handling the high valuable silverware in advance, we would definitely offer an appropriate level of insurance coverage, and inventory the silverware with you together to ensure everything arrives safely. We always try to make offers in goodwill, but in this unique case, even $500 won't cover the cost of 1 spoon. For ultra-luxury brands, we often have no idea of the value until we were told otherwise.

grutzmacher
grutzmacher
2 reviews Vaughan, ON
10/10

Home moving. From one condo to another

The guys were excelent. No time wasted during the work. Very fast and efficient. The price was fair and the service was perfect.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for your glowing review Grutzmacher! We appreciate your time to provide us with such a precise review. Thank you for showing your moving experience online with us! ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

Louie
Louie
2 reviews Oshawa, ON
7/10

Moving

They were on time and focus on what they had to do and were quite fast and doesn't want to waste time

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for your review Louie! We appreciate your business and continue support. Looking forward to work with you next time and we will do all we can to get 10 stars next time. ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

rita.monsma
rita.monsma
1 review Toronto, ON
10/10

Moving

My son had used Jia Jia twice before. He was the one who recommended Jia Jia to me. Like my son, I've had a very very good experience. I'll recommend to all my friends and family members.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thank you so much for your kind review Rita. We are honored to be your family's mover of choice! And we will always strive to provide the very best service to our customers each and every time. Thank you for your continued support. Looking forward to work with you in the future. ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

Paul M.
Paul M.
1 review Markham, ON
8/10

moving

I hired their services to move an upright Piano

I was very satisfied by the way the move was done

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

Thank you for your kind review Paul! ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

Loreto
Loreto
1 review Aurora, ON
10/10

Movers

This company knows what it is doing. They send the resources (vehicles...manpower and supplies) to get the job done - and boy what a job they will do for you.
Our friends referred us to Jiajia Movers as they use them exclusively in their various moves around the GTA. We were not disappointed and actually very impressed with the team of movers as well as the team lead. They were professional....they were courteous....they were very efficient (I have never seen a truck packed like that before)....and of course they got the job done at a very reasonable price. We had a lot of stuff to move ... some of it very heavy.

If you need mover in your future, do yourself a favour and call Jiajia - you will be as amazed as I was.

Approximate cost of services:
$3,800.00
Was this review helpful?
Company Response

Thank you so much for your glowing review Loreto! Your kind words honestly made our day! We work hard to provide the best service we can for all our customers, it feels great when our customers validate our work. Thank you for being so awesome! ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

elaineecs
elaineecs
1 review Toronto, ON
10/10

move

Excellent work by both guys. Very helpful and courteous. Exceptional service. Would not go to another Mover, and no hesitation whatsoever in recommending to anyone looking for a mover.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for your review Elaineecs! We appreciate your glowing recommendation and we will always do our very best to provide exceptional service every time. We look forward to hear from you! ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

liz.219
liz.219
2 reviews Toronto, ON
10/10

Residential move

A small residential move. Arranged quickly, efficiently and all details and costs clearly explained at the time of booking. There were no surprises. Prices did not change, nothing hidden, open and accurate. We received a phone call to advise that the Movers were available ahead of time, and would this be convenient. That's great service in today's world. They were quick, efficient and the move could not have gone better. Thank You.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for your review Liz! Service integrity and honesty are core values of our company. We aim to do our best to keep our customers informed and provide service meets/exceeds customers expectations. Thank you again for your support and trust! ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jia Jia Moving

Jia Jia International Moving Inc. is one of the largest moving companies in Toronto. We are the first and only Canadian Chinese member of CAM (Canadian Association of Movers). We have been serving customers in the Greater Toronto Area and across North America for 17 years. We are well known ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Markham?