J S HOME SERVICES

Plumbing
Newmarket ON L3Y 9E5
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J S HOME SERVICES
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81%

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Reviews for J S HOME SERVICES

Average customer rating:
7.7 10 (117 reviews)

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Jones from Newmarket
Jones from Newmarket
1 review Newmarket, ON
1/10

Repair to main water inlet

Repair was satisfactory but cost was extremely high. Did not have the required part and had to go get one. Now have the nerve to send me a coupon for $75 off for someone I refer (Friends and Family offer). However this coupon "Excludes dispatch and service fees" so I am not sure what it really covers.
Will not call them again.

Approximate cost of services:
$402.28
3 of 3 people found this review helpful.
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Company Response

We are glad to hear you are satisfied with the work we completed. We do our best to keep costs down as we understand unexpected repairs can be difficult for homeowners. The coupon sent to you is our way of thanking you for your business. You can contact us for more information about the coupon. All the best, J&S Plumbing."

Sandra Glass  from Sudbury
Sandra Glass from Sudbury
1 review Sudbury, ON
10/10

Plumbing

This company put an up to date water softener in my house which was required because out kitchen would not drain. It was a long process but we eventually got it (a few bucks later). I found out about this company when I was at a seniors gathering and saw the company name.

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review and I am glad that you are happy with the work performed.

Sandra Allan  from Newmarket
Sandra Allan from Newmarket
1 review Sudbury, ON
10/10

Inspection

This company has more than just plumbing for me. They have also done inspections in my home. I have been satisfied with the work they have done for me and I would recommend them to others.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Hello Sandra, Thank you for taking the time to write a review and for your continued business.

Lloyd and Jackie Firth  from Newmarket
Lloyd and Jackie Firth from Newmarket
1 review Newmarket, ON
10/10

Water Softener

This company put in a water softener. They did a great job with the installation. The only problem was there needed to get the adjustments. I found out about this company because I believe they were a dealer for the type of water softener we wanted. We found out all other information about the company online.

Approximate cost of services:
$1,500.00
0 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review and I am glad you are happy with the work performed.

Karl Consack from PATUANAK
Karl Consack from PATUANAK
1 review Aurora, ON
10/10

Plumbing and Heating

The experience was very positive. The quote was accurate and the service people were both polite and professional. I was totally satisfied with the work they've done. They did plumbing and heating as they repaired pipes and fixed my heating. The prices were fair and they did exactly what was needed.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review and for being a loyal customer.

Georgie in Zephyr
Georgie in Zephyr
10 reviews Zephyr, ON
2/10

Plumber

They did some work for me but were not able to finish the project completely so they gave me a guarantee that they were going to come back. When they did come back they sent another person who didn’t understand what was going on. So that person went back to get the person who originally did the job. No one ended up ever coming back and I believe the reason they gave me the guarantee was probably because it was going to end up costing them money. Despite the problems I encountered, the first guy who came did a very good job as he new exactly what he was doing. However, when they found out it was going to cost them $700 they decided to just give up.

I was very disappointed.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Hello, I am very sorry to hear of your experience and I will be looking into why no one followed up with . We do stand behind our 100% customer satisfaction guarantee.

Frank Pagliaro in Newmarket
Frank Pagliaro in Newmarket
3 reviews Newmarket, ON
8/10

Plumbers

This company installed a washroom in our basement and they did a great job. We found this company by looking around online and decided they were the best. The only thing we wish they could have done was keep the price a bit lower.

Approximate cost of services:
$7,500.00
1 of 1 people found this review helpful.
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HomeOwner from Georgina
HomeOwner from Georgina
1 review Georgina, ON
3/10

Shut off valve replacement for a Hot water heater

This is the second time we have had this company come out to perform work on our home. The first involved replacing a heating element in the hot water tank which was a reasonable cost of approx $150. The plumber for this job was very nice but 5hrs late arriving. The job was completed in less than an hr. The cost was incredibly high for cutting a copper line to remove the old shut off valve and installing a new ball valve in its place - $315!. We were not quoted a price prior to the completion of the job, we knew what the job involved and expected to be charged accordingly. Needless to say I was incredibly unimpressed with the cost for less than an hour of work. After many calls to the office a $60 credit was given and no further discount could be applied as we had already been given a discount as the "book value" for the job was listed as being over $400. Not at all impressed with the price gouging. An explanation was given as this is the cost of the truck and equipment etc. The office manager and owner were unwilling to charge appropriately for the job. The staff member I dealt with was very pleasant, as was I. I was asked if we would give them another chance- not likely! Which is unfortunate for them.

Approximate cost of services:
$315.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Martins from Schomberg
Martins from Schomberg
1 review Schomberg, ON
10/10

Replaced pipes and feed valves

Brennan our technican, was very professional and answered all of our questions. He installed a UV light system, replaced auto feed valve for tankless system , fixed inside shower stall levers and installed a new water pipe for outside. He explained everything and how they work. We appreciate his workmanship. We would recommend him to friends and family. Thank you Brennan for helping us.
The Martins

Approximate cost of services:
$1,495.84
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Jackie from Newmarket
Jackie from Newmarket
1 review Newmarket, ON
10/10

Bathroom renovations

We used J&S Plumbing Services a couple of times recently to complete plumbing work for bathroom renovations. Our first job was one where significant concrete had to be removed and replaced for relocating the main basement drain as well as providing water supply for a shower, vanity and toilet. The more recent job was to retrofit a stand alone bath. In both cases we found J&S to be very professional; they provided a detailed work of scope, estimate and outlined any risks. Their work was done on-time and on-budget. No issues. Their crew was also very courteous (Brennan & partner). I would recommend them to anyone looking for high quality plumbing work.

Approximate cost of services:
$5,500.00
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J S HOME SERVICES

A family owned and operated company serving all of York Region and the Greater Toronto area. JS Home Services offers experts in Plumbing Service, Drainage Service, as well as Water Filtration and Purification; 24-hours-a-day, seven-days-a-week emergency service. Our mission is to be recognized as the plumbing contractor of choice in York Region area through trained technicians, guaranteed satisfaction and fair pricing with an emphasis on customer service.

PLUMBING | DRAINS | | WATER PURIFICATION | WATER SOFTENERS | REVERSE OSMOSIS DRINKING SYSTEMS | NEWMARKET | AURORA | RICHMOND HILL | MARKHAM | TORONTO | VAUGHAN | SCARBOROUGH

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Water Filtration & Purification
PRODUCTS
KINETICO, MYERS, AMERICAN STANDARD, TOTO Bioclean - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro scrubbers: Remove any form of debris that gets into and clogs up drain lines; using high volumes of water with great pressure. Fiberglass drain line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain lines.
SERVICES
WE PROVIDE: FULL SERVICE PLUMBING, DRAIN SERVICES, WATERMAIN REPLACEMENT, CAMERA INSPECTIONS, HIGH PRESSURE JETTING, TRENCHLESS TECHNOLOGY, RENOVATIONS, ROUGH-INS, NEW CONSTRUCTION, DRAIN RELINING, WATER SOFTENERS, WATER PURIFICATION, REVERSE OSMOSIS SYSTEMS, FROZEN PIPE REPAIRS
BRANDS
KINETICO
SPECIALITIES
Please don't hesitate to give us an opportunity to address your home or business needs. We offer excellent customer service, trained professionals, 24/7 Emergency service and a upfront pricing.
WEBSITE
https://js-homeservices.ca/
YEAR ESTABLISHED
2020
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa, MasterCard, Debit/Interac & Cash
LICENSES
Plumbing License: Toronto Master P18928, Toronto Contractor; T94-3487123, MOE contractor well Licens
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
No hourly rates! That means you get a price, IN WRITING upfront before there's any work done!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year parts and labour on all workmanship
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