IKEA Canada

We purchased a bed set online on November 9, 2011 with an estimated delivery date of November 23rd. Once the 23rd had come and gone and we hadn't received a phone call we decided to call them. They said they wouldn't do anything until it had been at least 6 business days late. So after 6 business days I once again called them after not receiving a phone call to schedule a delivery time. Customer service said that it was over due and they were going to put a trace on our order but that would take 2-5 business days.
We are currently on business day #4 and have yet to receive a phone call from anyone from IKEA. I'm absolutely disgusted with having to pay $300.00 in shipping for it only to be late.
They will be receiving a phone call tomorrow at days end (which will be 5 business days) when they STILL won't have returned my call and be given 3 options:
1. Have my delivery on my step by Wednesday at days end
2. Reimburse my VISA the FULL purchase, including shipping and they can keep their cheap products.
3. I will be seeking a chargeback from my VISA provider which I read is not a pleasant process for the merchant.

I would NEVER recommend IKEA to ANYONE and am absolutely apparlled at the poor service when you are paying such an extreme price for it.

I am working on a bedroom redecoration and I was able to find everything at Ikea from the perfect bed frame to decorations like magnets. This project is going very well and I found almost everything at one stop!

good shopping and very valuable... the kids has alot of fun in the playarea while we shop. food in the restaurant is very reasonable too.
We had bought duvet and duvet covers and the kids loved it.

I would definitely buy duvets from IKEA...and it is comfortable.

We always look forward to go to Ikea as the store is layout really well and the staff is really knowledgeable and friendly. We always buy our furniture at Ikea. It's such a great store!

Always a fun outing, where in the world can you have breakfast for a dollar! Ikea, come before 10:00 am and you can have free coffee with your breakfast. We love the shoe horn, a funny purchase but it has been a useful everyday item, it is 2-3 feet long and we can not live without it. I bought beautiful pink sheer curtains and rose duvet (bedding is very reasonable priced).

I love IKEA! They have come a long way. They have a large selection of kitchen cupboards and counters - for DIY projects/renovations. They even sell appliances now. Their kitchen demo suites are well thought out.

We love Ikea because it gives you great value. The furniture is not the best quality, but they look great and lasts for a long time. But for the price you pay, it is well worth it. They have a great selection of furniture for just about any sized space. The store is largely self-service. It would be nice to have more help carrying big items to your car.

Gotta love ikea! They have a great selection and allows for a lot of customization! The only shortfall is people will recognize your furnitures and every other household might have the same tv stand as you. If you don't mind that, then it's great to mix and match your furnitures at a reasonable price!

I bought a chestnut wood 3 drawer dresser from Ikea. Unfortunately the sides of the drawer keep on separating from the pegs, near the bottom. The drawers weren't quite stuffed to the max and there wasn't too much weight on the top too. I find it annoying that this dresser does this or mine was a bad batch.

I was looking for a shelf that will fit my dining room. We went to the store not knowing if they would have a shelf that fits. Sure enough we found just the model. The store even ship the item for us and they carried the item up to the second floor where it is supposed to go.