BEWARE: Horrible customer service/no shows for warranty repairs!
My wife purchase air conditioner from them 6 years ago! Last year we had them came in to fix - the guy couldn't find the leak and charged us for replacing the coolant - Guess what, this year , it's not working again! Made 3 phone call and have not receive any confirmation as when they can send someone to help! HORRIBLE after sales service! Be careful
UPDATE: AC still down since May 28th! Technician did come June 3rd, and found cause of coolant leak, but did not have replacement coil, says we have to call high life to reschedule again! After repeated calls, they gave us a new date of June 17th. June 17th came and went, says they were too busy and rescheduled us for June 18th (4pm-6pm). Well I've given up as it's almost 10pm, and just getting voicemails when trying to call 905-513-0345 (since 6pm). It going to be over 30C tomorrow and we were supposed to host a family BBQ for father's day! Beware, after sales they have no interest in their customer service/callbacks/repairs when under warranty!
- Approximate cost of services:
- $0.00