Hi Lite Electric Inc.

Electricians
Vaughan ON L4L 8P8
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Electricians
Hi Lite Electric Inc.
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91%

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Reviews for Hi Lite Electric Inc.

Average customer rating:
9.1 10 (172 reviews)

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Nicole in Old Toronto
Nicole in Old Toronto
1 review Toronto, ON
10/10

Pot lights and plugs

Matthew and Domenic were very pleasant knowledgeable and efficient. They identified potential hazards in current wiring issues and replaced pot lights, expired smoke detectors and electrical plugs. They cleaned all areas after their work and made sure I was well informed throughout the process. A true pleasure to work with. I would definitely recommend them and use them for future work.

Nicole

Approximate cost of services:
$1,700.00
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Company Response

Thanks Nicole for your positive review on your electrical service experience with Hi-Lite Electric! Greatly Appreciated! I'll make sure to let Matthew and Domenic no they're doing a great job!
Angie

dani
dani
1 review Toronto, ON
10/10

outside electrical

Very professional and dedicated. Quick to do the job and proud of their work. I would highly recommend them!

Approximate cost of services:
$3,000.00
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Company Response

Thanks so much Dani, for letting us know you enjoyed your emergency electrical experience! We love hearing positive feedback from our customers. I'll let the team know they're doing a great job! Angie

jprentice0528
jprentice0528
1 review Toronto, ON
10/10

Replacement of electric heaters, outlet recepticals, hood vent

I very satisfied with Hi-Lite electric. The staff is Super efficient and very professional. Always on time

Approximate cost of services:
$2,500.00
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Company Response

Thank you very much Josh for your great review! We truly appreciate your confidence in calling Hi-Lite Electric back every time you need an electrician. We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in everyday, so thank you again, for your kind words and we look forward to seeing you again! Angie

Sonya.stefaniuk.2
Sonya.stefaniuk.2
1 review Toronto, ON
10/10

Light fixture replacement

I cannot express how high my impression of Hi Lite Electrical was. From the first phone call to discuss my issue with Angie, to the experienced electrician Matt and the intern, sorry forgot his name. When Matt arrived he showed me all the credentials for himself and the company and looked at my issue, he immediately determined that who ever installed the light in my laundry room did a very poor job that could have led to some serious and dangerous issues. He explained exactly what was wrong and what needed to be accomplished to ensure my condo was up to code and safe.
The fee for the work they did was very reasonable and infact, less than I was expecting after all the work they had to do.

I would recommend this company to anyone who needs professional and friendly electrical work.

Approximate cost of services:
$450.00
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Company Response

Hi, Sonya, Thanks so much for letting us know you enjoyed your experience with Hi-Lite! We love hearing positive experiences from our customers. I'll let Matthew and Steven know they're doing a great job! Angie

Roger
Roger
3 reviews Toronto, ON
10/10

EV plug installation and electrical upgrades

Contacted via HomeStars, looking to get a EV charger installed plus installation of additional outlets. The service technician were courteous, knowledgeable and punctual. They followed up after the inspection to ensure everything was good.

Approximate cost of services:
$2,000.00
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Sofia
Sofia
1 review Toronto, ON
10/10

Outlet for gas cooktop

Not a problem getting them to come in for a small job in downtown condo. Very personable electrician. I’ve used them before and will continue to do so.

Approximate cost of services:
$360.00
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Company Response

Thank you for your kind words and your continued business Sofia! We're happy we were able to take care of your electrical issues efficiently and effectively! Looking forward to helping again with any of your electrical needs in the future. Angie

Kirsten W.
Kirsten W.
2 reviews Toronto, ON
10/10

Bathroom and kitchen electrical issues

Matthew was incredibly professional, friendly, and knowledgeable. He diligently identified and fixed the issues we were experiencing . He briefed me and explained everything to me upon completion which was appreciated. I would highly recommend Hi Lite Electric.

Approximate cost of services:
$200.00
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Company Response

Thank you Kirsten for such a positive review. Matthew is grateful for the positive feedback, and so is the entire Hi-Lite Electric team. As 'Home'electricians; we try to be as attentive as possible to our clients requests so that we can offer the best possible options/resolutions which they can truly be happy and satisfied with. Matthew is a great electrician and an asset to our company. Thanks again for choosing Hi-Lite Electric and for the high recommendation. We appreciate it!

Dan Haber in Thornhill
Dan Haber in Thornhill
6 reviews Vaughan, ON
10/10

Let There Be Lights!

Good electricians aren't cheap. So you'd better be sure to call in an excellent one if you're going to spend the money.

When the lights in my dining room, kitchen and backyard stopped working, I called in Matthew from Hi-Lite. It took him just over an hour to track down the source of the outage and it was far from where I expected it to be.

He replaced a plug upstairs that was causing the problem downstairs, put everything he'd taken apart back where it belonged, and the lights came back on.

It's the second time I've need Hi-Lite's help in a few years and the second time they came on the same day. It was an expensive lesson about running a heater that burned out the outlet, but now I know how to prevent it from happening again.

I would not hesitate to call in Hi-Lite if another problem literally comes to light.

Approximate cost of services:
$430.00
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Company Response

Thank you very much Dan for such a great review! and your continued business, we truly appreciate you as our customer! We work really hard to offer our customers the best electrical service experience possible, so, I'm happy to see that reflected on your last visit. I made sure Matthew got the recognition he deserved. He was really happy to see your review & enjoyed your great sense of humor! Hope to see you again! Angie

Mike
Mike
5 reviews Markham, ON
10/10

Power to my garage for EV

Ryan did an excellent job of assessing my needs and advising me on placement of the plug required for my charger. Matt came by to help out during the day of installation, it was good to see him again. The team at Hi-Lite was always there to answer any questions that I had and I even received a call from Luciano once after normal business hours regarding a question I had. I have no problems recommending Hi-Lite Electric.

Approximate cost of services:
$1,500.00
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Private User
Private User
Private User reviews Toronto, ON
3/10

Installation of washer / dryer electrical feeds (unfinished).

Ludicrous pricing and questionable business practices, in my opinion. Stay away and read below if you need more details.

We posted our project on homestars with details of the job and pictures, asking for quotes. Hi-Lite called immediately, and offered to send in an electrician same day to provide the quote, which was fantastic. We were informed that this would only entail a $89 travel fee, which we accepted.

Electrician showed up very quickly, and was extremely professional and polite. The problem was that, as it turned out, to actually provide a quote he needed to perform additional "circuit evaluation", which would cost another $196. We were surprised, but as he was already there we decided to agree (mistake, with hindsight). The "evaluation" ended up being: turning on the breaker and using wire tester to check that associated box was live.

Electrician then called the main office and brought back the quote, which was roughly DOUBLE the quotes that we received from two other licensed and very well-rated firms. None of them charge travel of "evaluation" fees. One company was able to provide written quote simply by asking us to take pictures of the wiring and panel with our phone...NOT by charging $300+.

It's important to emphasize that their electricians are very polite and professional -- it's not their fault. The problem, I think, remains with their management which seems to be building a business around hidden fees and penny-pinching.

NOTE: I'm posting anonymously hoping to protect the electrician who responded to the job.

Approximate cost of services:
$360.00
2 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hi Lite Electric Inc.

Hi-Lite Electric is an electrical service and repair company providing residential and commercial customers with same day service in the area since 1987. We guarantee quality work and if for any reason you are not satisfied your money back. We offer Emergency Service 24/7 and use "Straight Forward Pricing" so, that you know the price before any work begins.

Why Choose Hi-Lite Electric Inc????

When you need service, you need it right away, with Hi-Lite Electric you Always receive timely Service.... as scheduled!

When you call for service you don't want to speak to an answering machine, with Hi-Lite Electric Real people answer our phones, not machines!

When the service technican shows up at your home you want him to repair the issue on the spot not have to go out and order parts and come back at a later date, well with Hi-Lite Electric we carry 1000's of Parts on our trucks for fast on the spot repairs!

Our customers always are given their repair or installation options and the EXACT price before any work begins - Straight Forward Pricing - You know the price before the work begins!

Knowledgeable Staff - Trade Certified, Security Checked and Safety Recognized

100% Satisfaction Guarantee! At Hi-Lite Electric we do not accept payment until you are 100% Satisfied with the agreed work!!!!

So for Electrical Work Done Right .... call Hi-Lite!!!!!

CATEGORIES
Electricians and Lighting
PRODUCTS
Surge Protection, Smoke Detectors, Carbon Monoxide Detectors, Electrical Panels, Electric Basebord Heaters, Electrical Vehicle Charging Stations
SERVICES
24/7 Electrical Emergency Service, Aluminum Wire Reconditioning, Ceiling Fans, Exhaust Fans, Code Correction for General Inspection, Electric Baseboard Heaters, Fuse Box Replacements, Hot Tub, Sauna, Pool Motor Hook-Ups
SPECIALITIES
24/7 Emergency Electrical Service, Same Day Service if called before 12:00 noon
WEBSITE
https://hi-liteelectricinc.ca/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
5
RETURN POLICY
As required by written guarantees
PAYMENT METHOD
Debit - Visa - MasterCard - American Express - Cash - Cheque - Financing OAC Available - Seniors Discount
LICENSES
ECRA/ESA Licence #7002350, ACP Authorized Contractors Program
MEMBERSHIPS
Better Business Bureau, Eaton Certified Contractor, Technician Seal of Safety
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.