Handyman Connection - Vancouver

Carpenters
Burnaby BC V3N 4S9
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Handyman Connection - Vancouver
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79%

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Reviews by rating (past 12 months)

Reviews for Handyman Connection - Vancouver

Average customer rating:
8.8 10 (92 reviews)

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Roanna in Vancouver
Roanna in Vancouver
1 review Vancouver, BC
3/10

Kitchen Work

They came in to our house to do some work on our kitchen. We had the back splash and floor repair done. The person they sent over had no idea what he was doing, although he said he did. He was horrible, showed up very very late. Broke our glass tiles. Took 5 days when he said it would take 1. I have spoken to the company and they have told us this man no longer works there, so they might be better now.

Approximate cost of services:
$0.00
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Company Response

Roanna, you haven't returned the call from earlier this week, but we assume this is the work we did in December 2009. It certainly did take us longer than we expected as well, but since it is a fixed price quote this would not have cost you any extra. When we called at the end of December to follow up you said you were satisfied with the work and, overall, gave a rating of 7/10. When we called again in November 2010 before the warranty period ended you said everything was still fine. If there is a problem now please give the office a call.

Sharon D in Coquitlam
Sharon D in Coquitlam
2 reviews Coquitlam, BC
10/10

Miscellaneous projects

Great service and professional people. Had a quote done for some small jobs around the house and went ahead and used Handyman Connection. They completed all of the projects quickly and to my expectations. They cleaned up aftewards and stuck to the quoted price.

Overall a great experience! I will definitely use them again.

Approximate cost of services:
$800.00
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Company Response

Providing excellent service is what we always strive to do at Handyman Connection. We look forward to working with you on any future projects.

Evan in Vancouver
Evan in Vancouver
1 review Vancouver, BC
10/10

Handyman service

Byron did a great job! I am 100% satisfied with his work and would be happy to provide a reference for him for future clients.

In addition, Byron was extremely amiable and trustworthy. I had no qualms about giving him a key to my building and my apartment.

Thank you for sending such a knowledgeable and reliable craftsman.

Approximate cost of services:
$1,000.00
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Company Response

Glad to hear you are fully satisfied!

Pizza in East Burnaby
Pizza in East Burnaby
6 reviews Burnaby, BC
0/10

General Repairs

You learn from your mistakes and add as much conditions to your contract to cover any "holes". My floors where scratched, the sink was still leaking and my door knobs where hacked to fit. My next repair I outsourced a plumber and a carpenter who fixed the handyman job.

Approximate cost of services:
$750.00
2 of 2 people found this review helpful.
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Company Response

All of our contracts carry a Total Home Protection Guarantee. If you are unsatisfied with the work in any way don't hesitate to call the office at 604-878-5232 to resolve any issues with the labour at absolutely no cost to you.

RC in Vancouver
RC in Vancouver
1 review Vancouver, BC
10/10

Painting of Dining Room and Living Room and some minor ceiling work

I needed my dining room ceiling fixed and pain in the dining room and living room. Although I had painted most other areas in the house, I was overwhelmed by the size of this project, so I called handyman connection because I had received a couponin the mail. Bob arrived exactly when he said he would to give me an estimate and to measure for the job. he told me what materials I had to purchase and when he was available and how long the job would take. His office called me and booked the dates for the project and he showed up and completed the job early within the allotted time. it was a great experience working with him, although expensive, it was worth it as it only took him two days. I would highly recommend HandyMan Connection.

Approximate cost of services:
$1,000.00
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Company Response

It is wonderful to read that our coupon inspired you to contact us, and we are even happier to hear you will recommend Handyman Connection. Thank you for taking the time to write your review, and we look forward to helping you on any future projects!

Christina from Kitsilano
Christina from Kitsilano
2 reviews Toronto, ON

First Review

2/10

Handyman Connection

Handyman Disaster!
This company hires "craftsmen"
at mark-up prices.
They sent GC to
replace my kitchen countertop.
The counter was too wide, stuck out 1" at front, was not level, the corner joint was all buckled and not glued, and the backsplash was not fitted properly against the wall. Tradesman left the job to buy sealant to fill in about 1/2" wide spaces. To avoid sanding and painting wall where previous
counter had left marks, he bought plywood to raise up the counter. He asked me(age 70+) to sit on the counter to weigh it down while he put in screws underneath. He took a day and a half for the job, which included trips to Windsor Plywood to get
"extras" like plywood, silicone and green painter
tape etc. I had to pay him personal cheques for these extras, including the arborite,$424. When done, I paid estimated price of $800 by credit card
so had to sign the invoice on a line which had some statement saying I was satisfied with the job. After he left I discovered he failed to tighten up the plumbing beneath the sink and water leaked all over my cabinet floor. I left messages at the company office but no response from GC. I asked the manager to inspect the job and had to argue with him to get a refund on my credit card. He said $800 was reasonable for the job. I argued that Arborite and other extras should be included in the $800.
I hired a counter-top expert to redo
the job. He took 2 hours at cost of about $607,
including arborite,
taxes,etc.

2 of 2 people found this review helpful.
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Company Response

We replaced Chris's countertop on October 12, 2006.

She later called and scheduled a visit for October 24th when we reviewed her concerns and offered to correct the work at no cost to her, according to our warranty. This offer was not acceptable to Chris, and we agreed to her request for a full refund. Her MasterCard was credited later that day. I'm glad to see that she has had this issue resolved.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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