Great Canadian Van Lines

Moving & Storage
Delta BC V3M 6Z7
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Moving & Storage
Great Canadian Van Lines
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86%

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Reviews for Great Canadian Van Lines

Average customer rating:
8.6 10 (178 reviews)

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Linda Scheltgen from Surrey
Linda Scheltgen from Surrey
1 review Surrey, BC
10/10

Moving

We have used this company 3 times and they have always given us great service! Nice movers and all items have always arrived safely. I will always use Great Canadian Van Lines for all my moves! Very professional!

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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janet mcchesney from Kamloops
janet mcchesney from Kamloops
1 review Kamloops, BC
10/10

Toronto storage and Richmond possessions moved to Kamloops

After storing my household possessions for almost 6 years I decided it was time to get everything into my new place. That meant moving boxes of personal belongings from Richmond to Kamloops and stored items from a warehouse in Toronto to Kamloops. It is a big job and it went smoothly with no damage or mess. What I really valued was I knew when things were arriving and was able to prepare to receive them. Movers were friendly, courteous, fast and efficient. I would have no hesitation in recommending them.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Tara  from Surrey
Tara from Surrey
1 review Surrey, BC
10/10

Moving company

We have used Great Canadian Van Lines twice for our moves. Everyone involved in our moves have been professional and courteous. The drivers and their movers always made sure everything was covered with blankets and rolled our carpets on our stairs and wood floors. I would not hesitate to recommend GCVL to anyone wanting a fantastic moving company!

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Chris Moynan from Owen Sound
Chris Moynan from Owen Sound
1 review Burnaby, BC
0/10

Move from ontario to bc

Booked our move with this company as a returning happy customer. Was told by Rick that our stuff would arrive around the 25th of the month, requestioned him about the dates after receiving the quote, was reassured of the dates, after our stuff left we were told it would not arrive until the end of the month. Rick denied having any of these conversations with me, and have yet to resolve the matter.

Approximate cost of services:
$5,500.00
3 of 4 people found this review helpful.
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Company Response

I have attached all email correspondence with Chris. The original date of the 25th , with an arrival date of the 9th of May was originally discussed, this date was changed to the 18th as Chris wanted out before the Long weekend. The 18th was booked and a new schedule was confirmed for this truck loading until the 21st 22nd then departing schedule, which would get him into Vancouver right around Month end ( which he did arrive last night in our yard April 29th ) This corresponds with times give. I have full email thread of our Correspondence. The Trucks take a minimum 7days to cross Canada with out stops. My original schedule for him on the 25th April (as the t truck was loading for a few more days and departing at Month end , is the same time line as the one loading on th 18th and leaving 22nd...it would have been impossible for the truck to make it here by the 25th . Chris , your response to me was, why would I load early if the truck is not leaving yet? My response was because ti take serveral days to load the truck , the 18th and 25th were days you requested and days were able to load.and you were given departure and arrival dates..I had no reason to tell you anything different. That was our schedule and we have made those dates. see email.
Apr 22 (7 days ago)


to Chris


Hello Chris.

Sorry I was away on the weekend.

based on the the two options we had was loading the 25th, the truck would depart at month end , that truck would not have got into Vancouver until about the 7-8th then over to the Island 9th ish.

The earlier truck that you wanted on was still going to be loading over the long weekend and departing around the 21st 22nd which he did, so pretty impossible to get to Vancouver as early as the 25th ...he should arrive right around the month end and thats the one i told you he should get over to the Island around the 1st....see email

Hello Chris,

I can change your move to the 18th , let me know ASAP so I don't loose that spot...

Chris Moynan
Apr 9


to me


what would the delivery date be then? I just have to run out to do a quick errand

Rick Valiant
Apr 9


to Chris


it would get in before month end or the 1st if that is when you get possession I could hold it until then

Chris Moynan
Apr 11


to me


Hey Rick, will they bag the mattresses and if so how much for the king queen and twin

CSM

Christine from Calgary
Christine from Calgary
1 review Calgary, AB
10/10

Move from Mississauga, Ontario to Calgary, Alberta

It’s been two months since my move from Mississauga to Calgary and Great Canadian Van Lines made it worry and stress-free. From my first contact with Veronica and Chris at Bronte Movers in Oakville (brokers for Great Cdn Van Lines) to Rod and Lana at the Vancouver dispatch, to the driver Dan and his helper Craig, the customer service was top notch. The team that picked up at my place in Mississauga did an amazing job. I was so impressed with how well everything was blanket wrapped, taped up and secure. Even my bicycle was wrapped. On the Calgary end the driver Dan was terrific. He called ahead and kept me up-to-date. On delivery, Dan and Craig were very courteous, friendly and professional. They worked hard and unbelievably got my piano up the flight of stairs! Thank you so much for making my move a smooth one! I highly recommend Great Cdn Van Lines for your move.

Approximate cost of services:
$2,500.00
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Molly  from Baddeck
Molly from Baddeck
1 review Wagmatcook, NS
0/10

move from Alliston, ON to Baddeck NS

In November, 2013 I moved from Ontario to Nova Scotia. Earlier, I obtained a quote for my move of $6000. The actual cost was $18000, 3 times the quote. Great Canadian Van LInes comment was "it was just an estimate". The crew did not use runners and tracked mud all over the carpets I had installed 6 months earlier. The truck was not big enough, so an number of items, including my son's bed, did not come until nearly 2 months later. I had a plastic container with my late husband's original water colour paintings. They dumped them in a cardboard box, put a laundry basket on top of them, charged me for the box and left the plastic box behind. Many of them were damaged and are not replaceable. They did arrive on time, but other than that, everything was a disaster. I put in a complaint to Better Business Bureau but their only comment was that the man who did the estimate was not their employee.

Approximate cost of services:
$18,000.00
What could this company do to improve their services?
Use relabel people to do their estimates.
Any advice to offer fellow homeowners facing a similar project?
Get an agreement in writing that the actual cost would be only 10% over the estimate or use U-Haul.
3 of 4 people found this review helpful.
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George Jungmeisteris from Victoria
George Jungmeisteris from Victoria
1 review Victoria, BC
10/10

Move from Ottawa to Victoria, BC

We were very pleased with our move from Ottawa to Victoria. The Great Canadian Van Lines driver, Wade had excellent crews at both locations. Everything was well covered in moving pads and the furniture arrived with no damage. We just finished unpacking all of our boxes and nothing was broken. Thank Wade and his crews for providing excellent on-time service.

Approximate cost of services:
$7,000.00
2 of 2 people found this review helpful.
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Geoff Ho from Vancouver
Geoff Ho from Vancouver
1 review Vancouver, BC
10/10

Moving/Shipping

I had a great experience with GCVL. I moved my belongings form Calgary to Vancouver and from start to finish I was very impressed. The pricing was very competitive and the service was excellent. I will definitely use GCVL for any future moves and I will recommend them to all my friends and family who are relocating.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great Canadian Van Lines

Great Canadian Van Lines was conceived in the late 1980’s and commenced operations in Calgary, Alberta in 1990. The company relocated to the greater Vancouver area in 1992 and has operated from this area for the over 25 years. Great Canadian is one of the six major van lines operating ...
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