Gerry's Roofing & Siding Inc

IT HAS BEEN A YEAR SINCE . In 2021 we had a very bad windstorm around C HRISTMAS . Winds were around 80 to 90km or more . We called Gerry's Roofing & Siding . Franco from Gerry's came and looked at the damage and he sent workers to repair it before the new year . They they replaced a few rows of shingles off of the top and most of the ridge cap . The repair held out until spring of 2022when they stripped and replaced the entire roof and did an excellent job and cleanup . Franco was very helpful . In my youth, I roofed with my father and know the trade first hand . I would recommend Gerry's Roofing & siding highly ...

Thanks to Norm and Josh from the team, the siding panels on my house that were about to fall off due to high winds were repaired and secured once and for all. They came quickly, they were professional and thorough and went above and beyond and secured a few extra panels they had noticed were coming off as well. Thanks guys!

Gerrys Roofing and siding reshingled my home. I was very impressed with the job from start to finish. A very competitive quote which was thoroughly explained. A hardworking roofing crew who were professional, efficient and respectful. I am delighted with the job and would highly recommend Gerrys to anyone who wants a job well done.

For reasons that have nothing to do with Gerry's, I was not able to go past the quotation stage. When my situation changes, Gerry's will be high on my list of siding contractors. Jason provided a quote with lots of information showing that he cared yet did not pressure me to decide immediately. He's a good guy.

From beginning to end the process was easy. All the staff my husband and I interacted with were friendly, polite and efficient. The installers Joel and Karena arrived in the morning, did a great job, cleaned up and left by mid afternoon. Could not have gone better. Our thanks to all.

I was very pleased with Gerry's service and work performed. From the first visit with their representative Franco, I felt confident I was dealing with professionals. All my questions and concerns were addressed. My roof was completed on time as discussed, and my property was left clean and free of any debris. I will be recommending Franco to my Real Estate clients.
Michael

Love my new roof! Jason the salesperson did a wonderful job of explaining the options. The crew, Ed, Kirstie and Dan, worked diligently and safely. Answering any questions I had. They worked during the first hot spell of the season, but it didnt slow them down. My neighbor, Mike, also wants to add, that he loves the colour and single design of the roof. But what impressed him mostly was that Ed, Kirstie, and Dan cleaned up so carefully after each work day. They even got into the edges and corners! Our two driveways have never been cleaner! Thanks again for a job well done,

everyone was wonderful, Franco the sales rep, Greg the project manager to the professional installers Fred and Al. Great work, on time and looks superb. Thanks, we definitely recommend Gerrys!

Fred, Roddy, and Josh did a wonderful job siding my old dilapidated house on Haddon Ave. making it look brand new. Fred gets special notice because of his experience gained over the years. He was able to plan the colour choices and style that looked the best when I made poor choices and became stumped on the design. I took his advice and am so glad I did because the job looks really professional. I can see how my choices would not have fit in with the brick and would have looked out of place. Thank you Fred for bringing your wealth of expertise and experience to my siding job. Roddy, and Josh were fun to work with and had good insight also in backing up Fred's choices with their experience. The job site was cleaned up at the end of every day.
Just look for the blue house on Haddon two doors south of Main St

I had a minor water leak on the roof of my house that began causing water damage in my bathroom. After some research, I called Gerry's Roofing and Tim (one of their scheduling managers) booked an appointment for me within the next couple of days to fix this issue. On the day their service technician were scheduled to arrive, this is when my problems with this company began; no one came that day and no one even called to let me know that they wouldn't make it. I called them back and no one there had an explanation of what happened, but I was assured that they would look into it and that I would receive a discount due to their error. So I ended up scheduling another appointment date with Tim and again, the same thing happened: their service technician was a no-show and no one even gave me a call to let me know the technician wouldn't be able to make it on that day. This kind of customer service is unacceptable! I called them back and let them know my frustration with this situation. I'm a fair person and understand that a technician might not be able to make it on the scheduled date for good reason, but it's not unreasonable to expect at least a call letting me know they can't make it and to reschedule the appointment. Eventually, they did send a service technician (Norm) by the next day and he was great to deal with and it appears that he fixed the leak on my roof. Nevertheless, it took almost 3 weeks to finally get them to send someone, and that was only because I called them many times to follow up since no one called me when the technician never showed up on the scheduled day. To make matters worse, they never gave me a discount on the service and ended up charging me the full amount, which was contrary to what I was assured. I called them again to express my disappointment on the lack of a discount and still, to this day a few weeks later, no one from Gerry's has called me back to address this as I was promised. Due to this lack of basic customer service, I will no longer be doing business with this company in the future and recommend no one else does either.