Gas Fix

Very responsive and professional. I needed a gas line installed to replace an old bbq with a new one (Napoleon) that required a larger natural gas hose. I called on the Sunday of the May long weekend and had a call back Tuesday morning at 8:30am. Very impressed with Scott's very quick follow-up and had the the line installed Wed morning. This was my request as Scott was willing to come out immediately to have it serviced but I wasn't available. I won't bother wasting my time with anyone else - I'll use these guys every single time.

Short story: Do not call anyone else. This is a firm that specializes in fireplaces, knows its stuff, is prompt and reliable, and delivers outstanding value.

Long story: Bought a home, fancy gas fireplace not working. Contacted another firm, highly-rated on Home Stars. They were very pleasant and responsive, but unable to repair the fireplace despite many visits over several weeks. Nice folks but I ultimately gave up and contacted Scott and Gas Fix. Scott got the make and model number in advance, knew it well, brought parts in case they were needed, inspected everything, got the fireplace working in under 15 minutes -- then quickly simplified the controls and added a remote as I had wanted, reset the log configuration properly, added embers, and cleaned the glass meticulously. Fire looks and feels great and we're delighted.

Prime in Toronto

Totally reliable and pleasant service representatives. They know their product. Moreover, they are dependable; they arrive on the date and time agreed to and they finish their work on time. There are no surprises.

The gas fireplace in my condo wasn't working when I moved in. The contractor referred by the building told me that the fireplace was old, and couldn't be repaired. He indicated that the fireplace and all duct work would have to be replaced, for around $10,000 to $15,000. Another resident suggested that I call Gas Fix. Scott came out, assessed the situation, and was able - over the course of three visits - to get the fireplace working again for under $2,000. I think the work turned out to be more difficult than anticipated, but I was impressed by the effort and determination of Scott to get the job done, and get it right. When a follow up visit was required to eliminate some rattling, Scott came out at no charge to tighten things up. I recommend Scott and Gas Fix highly.

The protective glass in our gas fireplace shattered. As we were going away time was very limited.Dwayne came very punctually to measure and to clean out the broken glass and then came to replace it and ensure the unit was working correctly. He was punctual, courteous and meticulous. Job well done - thank you!

Our service technician was punctual and very pleasant to deal with. This is my 2nd time using Gasfix and I am impressed with the service give and will be repeat customers

Gas Fix came out, determined the problem, and did a very professional job.

Gas fix came to the job site when they said that they would. After giving the final report and recommendations Gas fix made a contract, and stuck to the agreement without any argument, and completed the work as soon as they could. This included the set up and testing to ensure optimum operation. They had to co-ordinate the Union Gas to be there when the installing of the new gas lines and meters were put into service. The installer and co. owner Scott, were both polite and courteous. I can say that I would recommend this company without hesitation.

I had Gas Fix come out twice in the last two weeks, as both my pool/spa heater and home furnace stopped working. As always they responded quickly to my calls and arrived in a timely manner. Serviced everything perfectly and took care of me. I would highly recommend this company to anyone needed gas services. Thanks guys!

Scott was most accommodating, prompt, courteous, knowledgeable - he performed the necessary work very efficiently, and left the worksite clean and tidy. I would use his services again, and highly recommend GasFix.

I have a gas fireplace that is 15+ years old. The electric blower needed repairs and I called Gas Fix. They were very pleasant to set up an appointment with and the service appointment went smoothly. Dwayne was able to replace my fan, clean and service the unit, and make it seem brand new! Very pleased.