Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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Drain Works Plumbing
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95%

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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1625 reviews)

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KS in the Danforth
KS in the Danforth
1 review Toronto, ON
10/10

Small bathroom reno

This is the second time we've called DrainWorks. The staff is fast, skilled and friendly (and always wears slipper on their shoes too). They may not be the cheapest but you get what you pay for.

Approximate cost of services:
$500.00
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Company Response

**Thanks KS** We are grateful for your review and your input. It is nice to know that you are continually satisfied with our services and that you recognize the value of them, keeping in mind of course that our prices are competitive with the going rate for service. Thank you for your patronage and for choosing DrainWorks as the plumbing and drain service providers you rely on.

Tom
Tom
20 reviews East York, ON
10/10

New shut off valves and lines in kitchen

The service was great! Jeff Wright was early - I've had bad experiences with companies promising to arrive at a certain time only to have to wait up to 2 hours. Jeff was also very personable, and a great plumber. He diagnosed my leaks, and made his recommendations. The work was completed very quickly. I would definitely recommend Drainworks to anyone in need of plumbing work.

Please donate the $25 to SickKids

Approximate cost of services:
$280.00
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Company Response

**Thanks Tom** We appreciate the review and thank you for choosing DrainWorks. It was rewarding to learn that our services exceeded your expectations and we thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you can rely on.

Andrew in Islington
Andrew in Islington
1 review Etobicoke, ON
10/10

Drain repair

Thanks to Mike and Eric of drainworks for quickly fixing the drainage problem in our home. In a friendly and courteous manner they quickly determined the cause of our problem and explained the most cost effective method of fixing the back-up. I would highly recommend them to anyone looking for drainage and plumbing help. Thanks!

Approximate cost of services:
$200.00
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Company Response

**Thanks Andrew** We certainly appreciate your review and you taking the time to share this experience with us. We are happy to hear that you were pleased with Mike and Eric’s service at your home. Thank you in advance for any referrals you make on our behalf and thank you for making DrainWorks the plumbing and drain company you rely on.

Bryan in Leaside
Bryan in Leaside
1 review East York, ON
10/10

Removal of old sewer trap, line inspection, new instalation of trap

I noticed an area of wet carpet around the floor drain in my downstairs washroom. I ask my neighbor to inspect this problem and after having a look he recommended Drain Works as he had been happy with their work at his house. Within a few hours of my Boxing Day call, Matt arrived and suggested that I have an inspection done to view the drain pipes. He carefully cut the carpet, inserted the snake and camera and told me about the condition and problem with old plumbing tiles etc. With his direction and useful information I decided to have the old pipe replaced . All this work was completed in less than five hours and I am able to use all the water etc in my home. Great work and good clean up procedures were done here.

Approximate cost of services:
$2,000.00
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Company Response

**Thanks Bryan** It was a pleasure reading your kind review documenting the positive service experience you had with DrainWorks. It is nice to know that you found our service informative, efficient and cleanly. Thanks for choosing DrainWorks, we look forward to being the plumbing and drain service providers you rely on.

Tim
Tim
13 reviews Etobicoke, ON
10/10

Kitchen faucet was replaced

My kitchen faucet was loose and not working properly. DrainWorks responded within 24 hours. Jeff, the plumber was very professional. He was courteous, informative and happy in his job. Thank you

Approximate cost of services:
$600.00
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Company Response

**Thanks Tim** We are grateful for the review and so happy to read that you were satisfied with the service received from Jeff. Thanks for choosing DrainWorks. We look forward to being the plumbing and drain service providers you rely on.

Gail in Hillcrest
Gail in Hillcrest
2 reviews Toronto, ON
10/10

replacing broken clay drain pipes

Drainworks came on a Saturday to give a quote (within 12 hours of my call) and started as promised at 8am Monday. They were excellent at explaining every step of the process. I especially appreciated how they separated the topsoil and subsoil, replacing them correctly, and how they protected some valuable shrubs as well as the neighbour's garden. They cleaned up beautifully, including the public sidewalk. Their price was also the cheapest of the three quotes I received.

Approximate cost of services:
$1,550.00
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Company Response

**Thanks Gail** We certainly are appreciative for this glowing review on the positive service experience you had with DrainWorks. It is valuable to learn that our efforts in carrying out your repair properly were well received and left you satisfied. Thanks for choosing DrainWorks. We do look forward to being the plumbing and drain service providers you rely on should you require our assistance again in the future.

Jeff in North Toronto
Jeff in North Toronto
4 reviews Toronto, ON
10/10

Simple Repair for My Kitchen Sink

I have used Drainworks in the past for drainwork and was very satisfied. So I decided to try them for some plumbing work. I was pleased to find the same level of professionalism, service and commitment to customer satisfaction.

Approximate cost of services:
$270.00
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Company Response

**Thanks Jeff** We appreciate your review and your patronage. It is rewarding to learn that you have continually been satisfied with our services on all levels. Thanks for choosing DrainWorks and we look forward to being the plumbing and drain service providers you rely on.

Antoinette in Etobicoke
Antoinette in Etobicoke
3 reviews Etobicoke, ON
10/10

shower plumbing

With a houseful of guests three days before Xmas, the shower pipes started to leak badly. A 9 am call led to a 1 pm visit and within an hour all was repaired with a smile.

An estimate of costs was provided in advance and the work that was necessary was fully explained before it was carried out. In addition, a related problem was identified and repaired at the same time.

Approximate cost of services:
$300.00
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Company Response

**Thanks Antoinette** We are grateful for the review and were overjoyed to learn that we were of assistance to you and your family during the holidays. Thanks for choosing DrainWorks and we look forward to being the plumbing and drain service providers you can rely on.

NS in Lawrence Park North
NS in Lawrence Park North
5 reviews Toronto, ON
10/10

Replacing Kitchen Faucet

Jeff from DrainWorks replaced our kitchen faucet. He did a great job, was very friendly and explained things as he went along. Also, he showed me how to lower the temperature from scalding to hot on my water heater at no extra cost. These guys provide great service in a very efficient manner, there's a reason they are number #1.

Approximate cost of services:
$300.00
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Company Response

**Thanks NS** It was a pleasure reading your review. We certainly do appreciate you taking the time to share this experience. It is rewarding to know that our efforts were not over looked and left you very satisfied with our service. Thanks for choosing DrainWorks. We look forward to being the plumbing and drain service providers you can rely on.

Julia in Markham
Julia in Markham
3 reviews Markham, ON
10/10

basement pipe/drain repair

Drainworks staff were very professional, friendly and gave very clear explanations of what they were doing and why it was necessary. Although the experience of having a sewage backup and expensive repair isn't something I would recommend - these folks actually made the experience as pleasant as possible!

Approximate cost of services:
$2,000.00
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Company Response

**Thanks Julia** We certainly do appreciate your review and we are happy to know that you were satisfied with the service we provided. No one looks forward to untimely home repairs but we are glad to have been of assistance. Thanks for choosing DrianWorks, we look forward to being the plumbing and drain service providers you can rely on.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.