Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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Drain Works Plumbing
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95%

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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1627 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Service

Change a pipe with a hole in the sink, service was very good , easy to contact and show up on time, excellent costumer service and very good work.

Approximate cost of services:
$700.00
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Company Response

**Thanks** We are very grateful for your review and thank you for taking the time to share your experience. We are happy to know you found the service excellent and happy to know we could be of assistance. Thank you for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Neil
Neil
3 reviews Toronto, ON
10/10

Kitchen Sink re-pipe w/Dishwasher hookup

Kitchen sink plumbing was on borrowed time with obvious signs of corrosion so we wanted to get the ball rolling on fixing the issues before they got worse! Chris from Drain Works came by our condo to check out the situation and he immediately informed us that the existing plumbing wasn't up to code due to a lack of fire safety rating and this was clearly for our benefit and not a sales tactic.

A quote for the work was given on the spot and it was less than I expected based on quotes sought for the same job from other plumbers when I looked into it pre-Covid so that's always a bonus, and he even pointed out that the existing hot water supply line for the dishwasher (installed but not hooked up) was a specific type of piping (Wirsbo) which required a specialist tool to work with which he didn't have...again, informative and helpful without being a pushy salesman, but instead an informative tradesman!
He offered information on a plumber who dealt with Wirsbo and also offered a solution on how to work with the existing plumbing in order to achieve the desired goal of eventually hooking up the dishwasher. Although unplanned, the additional work was quoted on the spot again and once agreed he got straight to it without any issues.

Overall, Chris was able to kill two birds with one stone while offering helpful and useful information along the way while completing the jobs in a quick, efficient and professional manner.

More than happy with the work being done and wouldn't hesitate to call Drain Works again for future plumbing jobs.

Approximate cost of services:
$1,000.00
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Company Response

**Thanks Neil** We are very grateful for your review and thank you for taking the time to share your positive experience here for all to see. We strive to be our best so it is rewarding to know that you were so happy with our plumbing services. We look forward to hearing from you should you require assistance again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Private User
Private User
Private User reviews Toronto, ON
10/10

Efficient and professional

Backed up kitchen sink. Drain works arrived within 3 hours, explained everything and replaced the pipes quickly. So happy with this company and the plumber who helped me out!

Approximate cost of services:
$750.00
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Company Response

**Thanks** Thank you so much for the review, we really appreciate you taking the time to share your positive plumbing service experience. It is rewarding to know that you were so happy and that we could be of quick assistance. We look forward to hearing from you should you require future plumbing or drain services. Thank you for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Jeff
Jeff
0 reviews Toronto, ON
10/10

Faucet Replacement

After contacting two plumbing companies that the management in my condo building recommended and having a less than satisfactory experience, I decided to reach out to Drain Works for an online quote. Within 10 minutes of my online inquiry Armando reached out for more information for a quote, and within 2 hours Chris from their team was at my condo starting the repairs. And Chris was FANTASTIC. Fast, professional, friendly, helpful, resourceful, and reasonably priced, we were beyond happy. I cannot recommend Chris, Armando, and the team at Drain Works enough. I'd give them an 11/10 if I could.

Approximate cost of services:
$785.00
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Company Response

**Thanks Jeff** It was a pleasure to read your review to learn how happy you were with our plumbing services from start to finish. We strive to be our best and it is rewarding to have our efforts acknowledged by you. Thank you for taking the time to share your positive experience here for all to see. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! www.DrainWorks.com 416 486-0000

Matt Elliott from Old Toronto
Matt Elliott from Old Toronto
4 reviews Toronto, ON
10/10

New toilet, backyard water line repair in old house

Tricky job in an old (circa 1890) house where home repair is always an adventure and mystery. Drainworks was on site within two hours of me placing the request. They installed a new toilet in our basement bathroom and fixed the water line to our backyard that had suffered a burst pipe under the home's previous owner. The latter was challenging due to the need to work in small spaces but the team got it working. Reasonable prices, very quick work, and great results.

Approximate cost of services:
$1,800.00
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Company Response

**Thanks Matt** We appreciate your review and thank you for taking the time to share your plumbing service experience with us. It is rewarding to know that you were so happy with the work. We strive to go above and beyond and it is fulfilling to have you acknowledge our efforts. We look forward to hearing from you should you require plumbing or drain related service again in the future. Thank you for choosing DrainWorks Plumbing. www.DrainWorks.com 416 486-0000

Michael in North York
Michael in North York
6 reviews Toronto, ON
10/10

Kitchen Sink Maintenance

I live in a condo and had a leaky kitchen sink and I'm glad I called Drain Works. Chris from Drainworks came to replace the pipes - and now it works perfectly. The service was quick, clean, efficient and a great value! I will 100% call Drain Works for any of my plumbing needs in the future.

Approximate cost of services:
$700.00
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Company Response

**Thanks Michael** We very much appreciate your review and thank you for taking the time to share your experience. It is rewarding to know we could be of assistance and that you were so happy with the service provided. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing. www.DrainWorks.com 416 486-0000

Private User
Private User
Private User reviews Toronto, ON
10/10

Outstanding Plumbing Service - Knowledgeable and Customer-Focused!

I recently had the pleasure of working with Chris from DrainWorks Plumbing for a series of plumbing issues in my home, and I couldn't be happier with the service provided.

First and foremost, the Chris was incredibly knowledgeable and informative. He took the time to explain the problem to me in a way that was easy to understand, outlining the different options available for solving it. His expertise and attention to detail were evident, leaving me with confidence in the solutions he recommended.

What truly stood out to me was the genuine desire to work with me to find the best resolution. He patiently listened to my concerns and answered all of my questions, ensuring that I felt comfortable with the proposed course of action. It was clear that he valued my input and wanted to ensure my satisfaction with the final outcome.

Not only was the service itself exceptional, but the plumber was also punctual and respectful of my home. He arrived promptly, maintained a clean work area, and demonstrated professionalism throughout the entire process.

Overall, I highly recommend DrainWorks Plumbing for their outstanding service. I will not hesitate to reach out to them for any future plumbing needs and will gladly recommend their services to friends and family.

Approximate cost of services:
$1,000.00
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Company Response

**Thanks** We are very grateful for your review and thank you so much for sharing your experience here for all to see. Customer service is the bedrock of DrainWorks Plumbing and we strive to be our best so it is very rewarding to have our efforts acknowledged by you. So thrilled that you were happy with our services. We appreciate any referral you make on our behalf and we look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! www.DrainWorks.com 416 486-0000

Sue Currie
Sue Currie
3 reviews Mississauga, ON
10/10

replace pipes under kitchen sink

No problem with service. Pipes replace and working well.

Works great. Great job.

Excellent service

Approximate cost of services:
$1,000.00
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Company Response

**Thanks Sue** We appreciate your review and thank you for taking the time to share your positive plumbing experience, it means a lot to us and it is so rewarding to know you were happy with our work. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Nest
Nest
0 reviews Mississauga, ON
10/10

When you need them, they are there

This is the second and third time that we have used Drainworks for different properties and different issues. It doesn't seem to matter what we are challenged with, Armando knows what to do! They leave the work area cleaner than when they started. Two thumbs up!!

Approximate cost of services:
$300.00
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Company Response

**Thanks Nest** We certainly do appreciate your review and thank you for taking the time to share your experience. It is so rewarding to know that you have been happy with our plumbing services at multiple properties. Glad to be there when you need us, and of course, we look forward to hearing from you should you require our plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing. www.DrainWorks.com 416 486-0000

Rob
Rob
0 reviews Toronto, ON
10/10

Toilet Replacement

Our toilet was leaking, so we called Drain Works. Armando and Josh were there the next day on time and quickly replaced our old broken bowl with our shiny new commode. Both gentlemen were professional and courteous, and they worked seamlessly with out building's superintendent to ensure the connection was properly sealed and wouldn't leak to our downstairs neighbors. All in all exceptional work.
The next time we need plumbing help, we'll call Drain Works again.

Approximate cost of services:
$450.00
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Company Response

**Thanks Rob** We are very grateful for your review and appreciate you taking the time to share your experience. It is very rewarding for us to know that you were so satisfied with the service from start to finish. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing! www.DrainWorks.com 416 486-0000

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.