Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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Drain Works Plumbing
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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1624 reviews)

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Dennis
Dennis
1 review Oakville, ON
10/10

Video Inspection of main drain

Just like to say that Jermey Harris at Drainworks did a fantastic job! He solved the problem quickly and was very knowledgable.
He even showed up late at night when the problem occured to resolve the problem.

Thanks again

Approximate cost of services:
$278.00
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Company Response

**Thanks Dennis** We appreciate the kind words.

AT from Etobicoke
AT from Etobicoke
3 reviews Etobicoke, ON
10/10

removed old and replaced with a new basement floor drain

I am very happy with the service I received from Drainworks recently. We had exterior old weeping tiles replaced with new ones and then needed to have an interior basement floor drain replaced. Everyone at Drainworks from initial phonecall to the last person to leave our house was just excellent. Their communication with me and between each other could not be improved on. They were extremely courteous, professional, neat, tidy, organized, efficient, on time and respectful of our property. They paid attention to every detail from start to finish. I wish every company that you need services from could be like this!

Special thanks to Jeremy, the excavation team (for being so neat and clean!) and Frank and Lou for their great explanation of the job done.

Approximate cost of services:
$1,500.00
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Company Response

**Thanks AT** We appreciate your review. You are truly a valued customer.

Kevin in East Toronto
Kevin in East Toronto
1 review Toronto, ON
10/10

Clogged laundry sink

Matt, the technician, provided a quick diagnosis and explanation as to fixing the problem with a price quote up front. He put on boot slippers when inside the house. His work was quick and thorough. All of my questions were answered honestly and professionally.

Approximate cost of services:
$165.00
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Company Response

**Thanks Kevin** We appreciate your review and we look forward to servicing your home in the future should you require our services.

Z. from Riverdale
Z. from Riverdale
2 reviews Toronto, ON
10/10

toilet leak

I had a toilet leak on my second floor causing water to drip to my first floor. I called Drainworks in the evening, and someone showed up early the next morning. In no time, the old gasket was replaced with a wax one, drain was checked for damage, toilet was tested few times, and the whole bathroom was mopped.

Approximate cost of services:
$300.00
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Company Response

**Thanks Z** We appreciate your review and are glad you are satisfied with the service you received from DrainWorks.

Brian - Toronto
Brian - Toronto
7 reviews East York, ON
10/10

Plumbing

We were faced with a potential sewer back-up due to roots inflitration in the sewer pipes. We called Drainworks to assess the situation and would like to commend Armando and his team on an excellent job. They were very professional, polite and clean, mindful of causing the least possible damage to our home while doing the repairs. Armando very patiently explained to us what had to be done, the cost involved and answered our questions. He provided us with good advice and suggestions demonstrating his experience and knowledge. He called the city and intiated the drain grant process. Plumbing can be a nasty job and a person like Armando is invaluable in doing the job right the first time, every time. We truly appreciate his professionalism. Drainworks you have a real pro in Armando and we are glad you have him on your team!

Approximate cost of services:
$5,000.00
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Company Response

**Thanks Brian** We value you as a customer and look forward to assisting you with any plumbing or drain needs you may have in the future.

William of Toronto
William of Toronto
1 review Toronto, ON
10/10

Drain Repair

Armando and his crew did an excellent job. They were hardworking, polite and professional. Prior to the actual work, Armando took the time to fully explain what was involved. When it was time to dig, the crew did so treating our property with proper care and attention. I was very impressed and would recommend DrainWorks.

Approximate cost of services:
$2,000.00
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Company Response

**Thanks William** We appreciate the kind words. Thanks for choosing DrainWorks.

DP, West Toronto
DP, West Toronto
1 review York, ON
10/10

Slow-running drains

DrainWorks quick response i.e. next day service, to clear clogged drains, and Mike and Eric's abilitiy to handle "older plumbing" removes the anxiety of dealing with plumbing problems. Appreciated their informative, complete and tidy handling of the clogged drains very much. DrainWorks definitely takes the "pain" out of plumbing.

Approximate cost of services:
$250.00
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Company Response

**Thanks DP** We appreciate your review. Thanks for choosing DrainWorks.

Caroline in Etobicoke
Caroline in Etobicoke
1 review Manchester, Greater Manchester, M8,
9/10

Main drain replacement after collapse

Great professionals - Mike, Micha, Eric and team. They solved this difficult situation with intelligence, consideration and speed. Micha made sure there was minimal upset in the house. Mike was fantastic at managing the work while explaining every step of the way. I felt the really worked for me.

Approximate cost of services:
$9,000.00
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Company Response

**Thanks Caroline** We appreciate your review. At DrainWorks our technicians have the problem solving skills to accurately identify any difficult situation and efficiently determine the best course of action to permanently repair it. At DrainWorks we always keep our customers fully informed, a true reflection of the respect and consideration we have for all of our customers. Thanks again.

10/10

Sewer drain replacement AND New water line

We are renovating our landscaping and decided to have the sewer drains looked at. Then found we still had lead pipes (old home) coming in from the main service. Mike & Eric were efficient in the scope, explained everything clearly and in detail and offered solutions and options. They did not "push" to get the business which impressed us. We ended up having everything done. They were here from start to finish, were reachable by cell, covered they boots when they came in our home and dealt with us in a very friendly and professional manner. They were great. We highly recommend them and DrainWorks.

Approximate cost of services:
$4,000.00
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Company Response

**Thanks Janice and Ken** We appreciate your review. At DrainWorks our technicians do not work on commission, which allows them the time it takes to fully explain any situation they encounter at your home. There is never any incentive for them to overcharge you and never a reason to try and sell you more work then you require. You receive the facts and the solutions without the pushy sales attitude. Thanks again.

E.C.L in Etobicoke
E.C.L in Etobicoke
2 reviews ,
10/10

Plugged Laundry Sink

Jeremy came and did more than just what was necessry, checked both the laundry drain and the floor drain, clearing blocks in both. I didn't even realize the floor drain was blocked, until he checked it.

Approximate cost of services:
$175.00
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Company Response

**Thanks E.C.L** We appreciate your review. At DrainWorks we value our customers and make customer service our top priority. Our technicians will do what they can to ensure your home is operating properly, sometimes solving a small issue that may have been overlooked, before it turns into a disaster. Thanks again, we look forward to being your plumbing and drain service providers should you require our services again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.