On February 18,2009 we had one of my garage doors replaced with a new one. I called the company on Feb.13/08 to ask if they had my particular style of garage door and they took the time to check their stock, give me a price and arrange to install it the next Wednesday. All other garage door company's would not take the time with me, they would have to call me back--most never did. Door Doctor was lower in price compared to others and were able to install right away. The two gentlemen installers were punctual and very professional. Great company!