Nice doors but the sales and delivery schedule where incompetent.
Gave me a proposal with a full price for the job; then on completion billed me 10% more because they said they made a mistake adding up the cost and implied there arithmetic mistake was my problem....and no apology for there mistake......just bad business.
They also indicated in their proposal that the delivery / install of the doors would be 4-6 weeks...it was more like 4 months.
Had I not been mislead by their mistake I would not have purchased their doors at the 10% higher cost.
- Approximate cost of services:
- $30,000.00
- Company Response
Mr. Greenan - we are very sorry you feel as though you were misled on the price. Yes - our salesperson did not add up the line items correctly and we are very sorry. We tried to call many times to chat but could not get through. These were highly customized garage doors that took months to prepare. We are glad you are happy with the result! Stay healthy during these challenging times.