MAR 2016: I recently received my FREE yearly maintenance check-up for my furnace. I have to say, a part of me is always leary as I expect them to come up with some sort of additional costs. But in the last 3 years that has never happened. The service tech was knowledgeable and offered advice on how to keep my furnace maintained. No cost other than the maintenance program fee ($9.99/month). They were very accommodating in terms of scheduling as well. Thanks for the great customer service!
UPDATE (JUN 2016):
I recently signed up for the A/C maintenance plan and received my first free maintenance. Everyone throughout the process (customer service rep, technician) was professional and courteous. The service tech was very knowledgeable and offered advice on how to keep my A/C maintained. Again, no additional cost (other than the fee for the maintenance program: $4.99/month). Great customer service through and through.
- Approximate cost of services:
- $0.00