Delta Air Systems

Heating & Air Conditioning
Waterloo ON N2V 1A1
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Reviews for Delta Air Systems

Average customer rating:
9.9 10 (306 reviews)

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Paige in Toronto
Paige in Toronto
1 review Kitchener, ON
10/10

A/C repair

My mom's a/c stopped working on the hottest w/e of the year, of course! Got in touch with Delta and a Technician came out the same day! The problem was assessed, and fixed later that day. We are very impressed with the timely, courteous and professional manner that this was handled by everyone involved. Would definitely recommend Delta to anyone in need.

Approximate cost of services:
$174.00
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Company Response

Thank you for sharing this and for the recommendation. We really appreciate the great review!

Andy in Toronto
Andy in Toronto
1 review Kitchener, ON
10/10

Mid-Summer Air Conditioner Install

During one of the few hot spells of the Summer, our aging air conditioner gave up. Jason from Delta was prompt in responding to our call, punctual on meeting when he said he would be there and knowledgeable to help us navigate the balance between available rebates, energy efficiency and simply getting the right unit to meet the needs of our home. Jason even provided a hand drawing to describe the work to help us better understand what to expect. Delta also assisted in replacing some shoddy DIY work that had been previously done and needed a professional touch. The installation with Matt and Shawn went smoothly and was very tidy with nothing left for us to do but turn on the new unit and enjoy the cool temperatures. Thank you to the team at Delta for your excellent communication and professionalism.

Approximate cost of services:
$4,200.00
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Company Response

Thank you Andy for the great review and letting us all know about your experience with us. We'll pass along the kudos to Jason, Matt and Shawn. Enjoy your summer and your new system!

Beth Hanson in Markham
Beth Hanson in Markham
2 reviews Waterloo, ON
10/10

New Furnace and Air Conditioner

I called Delta after our air conditioning unit stopped working in July 2017. Jason was quick to visit my home, evaluate options to upgrade both our furnace and air conditioning units and provided a very detailed quote with two manufacturers and their rebate options. We opted for a New Lennox system and it was installed by Scott in a period of two days. The installers took away all old equipment and garbage, kept the worksite clean during and after installation and gave me a thorough tutorial on how to use the new systems. I would highly recommend Delta. Jason was awesome during the process of determining which system to proceed with and always available to answer questions by phone when required. Jason even re-visited the site to inspect the installation once complete. Top-notch job by the whole team involved.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the great review Beth. Enjoy your new systems and we'll be sure to let Jason, Scott and the crew know. Thank you also for the recommendation!

Shelley from Waterloo
Shelley from Waterloo
1 review Waterloo, ON
10/10

Furnace and Air condtioner purchase and installation

July 2017 - I called Delta Air Systems and spoke with Jason who provided detailed information. He followed up with me within a couple of days and went out of his way to come and measure for a new furnace and air conditioner. I had detailed quotes emailed to me within a couple of hours. I was able to make a decision and purchase both furnace and air conditioner right away and Jason provided everything I needed to know about the energy rebates and helped arrange the energy efficiency tests required for rebates.

The installers Steve and Jeff did a great job. The arrived ontime, actually a little early, were polite, courteous, and very professional. I was advised the install could take a day and a half and they were able to complete the same day. They explained everything I need to know or make a decision on. I received the warranty and invoice by email the next day.

I would highly recommend Delta Air Systems!
Shelley

Approximate cost of services:
$7,700.00
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Company Response

Thanks for the great review Shelley! We'll pass on the kind words to Jason, Steve and Jeff. Enjoy your new system!

John Veenhoven,  Kitchener, ON in Waterloo
John Veenhoven, Kitchener, ON in Waterloo
1 review Waterloo, ON
10/10

Air conditioner repair

Wishing to say how pleased I am with Delta Air Systems for their assistance in a major repair/replacement to my Air Conditioner purchased through them. Keep up the good work!

Approximate cost of services:
$1,000.00
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Company Response

Thanks for letting us know John!

Amelia in North York
Amelia in North York
1 review Guelph, ON
10/10

Furnace problem fixed with no cost

Peter talked me through the problem I had with my furnace before even coming to my house so that I did not have to pay for a service call. Thank you Peter!!

Approximate cost of services:
$0.00
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Company Response

Thanks Amelia for the feedback!

Sara in Toronto
Sara in Toronto
2 reviews Waterloo, ON
10/10

Air Conditioner Installation - Great experience

In late spring/early summer my air conditioner was not working properly. I had a couple of companies out to the house to tell me that there was a leak in the refridgerant line, and that it was better to replace rather than fix, especially since the unit was over 15 years old.

I shopped around, had different sales people come in, and got quotes from 5 different companies. Jason, a sales rep from Delta, was the most knowledgable of the bunch (being a former technician
himself) and did not pressure me into making any decision whatsoever, nor did he try to upsell me on anything I didn't need. He was a pleasure to work with.

The technicians that came to the house were very polite and made sure they cleaned up after the install, and took my old unit away including the extra leveling stones I no longer required. My new air conditioner is running great.

Approximate cost of services:
$2,600.00
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Company Response

Thanks Sara for the great feedback! We'll pass this on to Jason and the crew. Enjoy the equipment and the warm weather!

Jane Venugopal  in Burlington
Jane Venugopal in Burlington
1 review Kitchener, ON
10/10

A/C and Furnace Service

Justin came today to inspect my heating and cooling system. He was very efficient and thorough and explained everything to me. He was very kind to my grandkids, and even disposed of a dead mouse for me.

Approximate cost of services:
$240.00
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Company Response

Thanks for the review Jane. Enjoy your Summer!

Andrea in Toronto
Andrea in Toronto
1 review Toronto, ON
10/10

A/C install by HONEST company!

Highly recommend this company to anyone seeking install of a new furnace, air conditioner or service of an existing unit.
Our relationship with Delta started when our furnace broke. We contacted the company who installed the furnace, and they advised we needed an entire new unit. After calling Delta for a second opinion (based on Word of Mouth recommendation), the owner of the company, Calvin, called us to advise the unit was still under warranty and dispatched a technician for repair immediately.
When we were ready to install an air conditioner, we did not hesitate calling Delta Air systems. Spencer came to our house, and gave us three quotes. He was very thorough and knowledgeable, and was able to answer all of our questions. As an air conditioner is a large investment for anybody, we wanted to make sure we understood and we're getting the right unit. There was no pressure, and we took a day to decide on what we wanted.
The installation happened on the day as scheduled, and Dale and Matt arrive to install at the exact time we were told. They were both very friendly and explained all the work that was going to be done. When extra noise was going to be made, Dale came upstairs to let me know as we have a newborn in the house. I thought this was very courteous. After all the work was done, they gave me a complete tour and explained everything, leaving me with no questions to ask. The unit on the exterior of the house looks great, and all wires and cables are neat and tidy. It's obvious that they are both very experienced and knew exactly what they were doing.
So far I was completely satisfied, but what happened next blew my mind. Dale rewired our furnace to ensure that it ran more efficiently, and even fixed the furnace humidifier that we thought was completely shot. He labelled everything for us and organized all of our booklets and paperwork in a document holder right on the furnace ductwork so it's easy to find. Not to mention, all this extra work was done at no extra charge to us. It's really refreshing to work with people who actually care about the clients and want the best for them! We aren't just another air conditioner sale, we are a family that Delta wants the best for.
With a newborn child, it is great to now have peace of mind that the climate in our house is controlled and appropriate for good health. Thank you so much to Spencer, Dale and Matt at Delta Air systems for your amazing service, caring attitude, knowledge and time. It's great being a customer of a company that is family owned, as opposed to a mega-corporation who only cares about the bottom line and a new sale. We will definitely recommend you to anyone! Now bring on those crazy-humid days in July!

Approximate cost of services:
$3,600.00
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Company Response

It's great for all of us to hear this feedback Andrea! These guys take a lot of pride in their work. Thanks you for sharing it, and we'll make sure Dale, Matt and Spencer hear of it as well. Enjoy your new system and we look forward to working with you in the future!

CaribbeanDreams in Miramichi
CaribbeanDreams in Miramichi
1 review Black River Bridge, NB
0/10

AC Worse service ever

I had a leak and called to get it fixed. At the end of it all the leak still exist with more damage being done to other areas they interfere with. I will never use or recommend this company to anyone. They are quick to respond if you are a first time customer but don't care about you afterwards.

Narine Sookram

Approximate cost of services:
$1,200.00
2 of 3 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Delta Air Systems

Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950's. Our approach has always been to listen first --fully understanding your needs makes it simple to develop practical and cost effective solutions.

We service what we sell and sell only what we service. That's why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.

Delta Air Systems has passed the Lennox Quality Dealer Standards Program. It is a commitment to excellence through top quality customer service consistent in all participating independent dealers.

For helpful tips and information, please visit our blog: https://deltaairsystems.com/blog/

Our services includes: Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless water heaters, tubeheaters, garage heater, space heaters, fireplaces, thermostats, duct cleaning, ductwork, chimney liners, ductless mini split, Hepa filter,IAQ, filters, AC, water softeners, electronic air cleaners, Ecobee thermostats,honeywell ,dehumidifiers, humidifiers, boilers, UV lights,.
We also service Aprilaire, Carrier, York, Monitor, Trane, Lennox, Goodman, Amana, Coleman, Bryant, Payne, Reliance, Rheem, Rudd, Heil, Keeprite, Luxaire, Ducane, Kozy, Town & Country, Montigo, Viessmann, Larrs, American Standard, heating & air conditioning issues are our specialty.
Install, service, and maintenance plans for red flagged furnaces, air systems, hvac, heating, cooling, furnace, air conditioner, cracked heat exchange, fireplaces, etc.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless waer heaters, fireplaces
SERVICES
Furnace Installation, AC installations, Furnace Service, Furnace Repair, AC Service, AC repair, Air Conditioner Repairs, Air Conditioner Service, Planned Maintenance, HVAC diagnostics, Fireplaces, Humidifiers, Air Cleaners
BRANDS
Lennox, Daikin, Aire-Flo Vanee, IBC, Viessmann, Montigo Fireplaces
SPECIALITIES
Residential Heating, Cooling, Filtration,Ventilation, Furnace Repair, AC repair,Furnace Maintenance, AC Maintenance,Duct systems, H-vac, Heating, Cooling, Furnace, Air Conditioner, Cracked Heat Exchange, Fireplaces, etc. Daikin, Lennox, Vanee, IBC, Viessmann, Government Rebates, Rebates
WEBSITE
http://deltaairsystems.com/
YEAR ESTABLISHED
1955
NUMBER OF EMPLOYEES
40
RETURN POLICY
Yes
PAYMENT METHOD
Visa, MasterCard,Debit,financing available
LICENSES
TSSA, All installers and service personal are fully licensed
MEMBERSHIPS
BBB, HRAI
LIABILITY INSURANCE
Yes
DIPLOMAS
YES
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
YES
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full Factory warranty
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