Customer service was great - they took the time to meet with me and verify the quote and what is being done, and ensure my calls/concerns were addressed promptly.
Painter showed up on time and finished at the agreed time frame. Was personable and answered any questions that I had. He also took the courtesy to ask (work was already done in that room) if I had wanted to remove a curtain rod, patch up the holes and touch up with paint (I had just moved in and wasn't sure if I wanted the curtain rods).
Place was clean and tidy without any issues after the job.
P.S. Noticed he had missed painting an edge beside a door that meets a wall, which can be missed, but figured I'd just do it myself rather than arrange to have them return.