Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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Reviews for Cozy Comfort Plus

Average customer rating:
9.4 10 (511 reviews)

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jds
jds
1 review Toronto, ON
10/10

Service call on furnace/humidifier (that was installed by them in 2008)

The service call was because the humidifier was working erratically, and the furnace had not had a maintenance service for a few years. The technician who came, Mory, seemed to thoroughly understand our HVAC system and answered my questions in a lot of detail. Apart from dealing with the humidifier issue, he performed some preventative maintenance that I wasn't aware was needed (cleaning out a partially clogged drain inside the furnace) that likely prevented a more serious problem in the future. We were very happy with his attention to detail and professionalism. I'm now going to schedule a service call with Cozy Comfort at least every couple of years.

Approximate cost of services:
$185.00
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Company Response

Thank you for choosing cozy Comfort plus to handle the servicing of your humidifier. Our technicians always go above and beyond for our valued customers and always give their work 100%. They are thoroughly trained to pay close attention to detail and handle every work situation with professionalism.
Thank you for choosing Cozy Comfort Plus, and I look forward to hearing from you in the near future.
Yours Truly,
Brian Kar
President

Melany
Melany
2 reviews Toronto, ON
10/10

Furnace Replacement and Gas Fireplace Cleaning and Service

Cozy Comfort was recommended to me by a colleague. I first called them to service my Fireplace and Furnace, they did a great job. We knew then that my furnace was on it's last leg. My furnace finally gave out and it was extremely cold out. I called Cozy Comfort at 8:00 in the evening and I got a hold of someone immediately. Fred came out first thing in the morning. He went over my options in great detail and I had my new furnace installed within a couple of days. I was very happy with the installers and Fred. I would not hesitate to recommend Cozy Comfort.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Melany for recommending Cozy Comfort Plus. It is our honor to have had the opportunity to serve you, we look forward to serving you in the future. Your first call for a service of the fireplace and the furnace in extreme cold weather just shows how much we care for the comfort of our clients and customers weather it's 8.00 in the evening or early morning. Immediate respond is the first and final option for customer service.Our installation crew and Fred take pleasure in your happiness and satisfaction.

Mary-Lou M.
Mary-Lou M.
10 reviews Richmond Hill, ON
10/10

Gas fireplace installation

Two years ago my husband & I decided we would like to have a gas fireplace installed in our basement. We encountered Cozy Comfort Plus at the CNE & liked their products. We took some brochures home, looked through them & decided to give them a call.
We were offered a 10% discount based on our visit to their booth at the CNE. Within a few weeks we had chosen the fireplace & stonework we wanted & the installation was completed by the end of that month. We decided later to install a fan to circulate the heat more efficiently. In both cases the installers were efficient and cleaned up any mess. This year we were contacted by Cozy Comfort Plus for an annual inspection and cleaning. Once again, we were given a discount & the work was completed quickly and efficiently. We are very pleased with our fireplace and we have had many compliments from family and friends who have visited . It has certainly added to the value and attractiveness of our home. I would not hesitate to recommend Cozy Comfort Plus to
anyone who is thinking of installing a gas fireplace in their home.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your inspiring words and high rating. Cozy Comfort plus has helped many satisfied customers from our booth at the CNE as well as our in-store location in Toronto. I am happy to hear that you are pleased with your fireplace choice and stone work done by our qualified technicians here at cozy Comfort Plus. As a VIP member of cozy Comfort Plus you will always enjoy all the perks as well as the 10% standard discount for our loyal customers. I am thrilled to hear that you have received many compliments from your friends and family members on your fireplace and it has been my pleasure to do business with you over the years. I look forward to hearing from you in the near future.
Yours Truly,
Brian Kar
President

anonymous
anonymous
1 review Toronto, ON
10/10

furnace repair

Very skilled employee. Great work. Employee got back to me quickly to solve emergency situation. . Arrived on time as promised.

Approximate cost of services:
$1,400.00
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Company Response

Thanks for your comment about our employee and his great work. We always make sure to arrive on time as we promise and get back to our client quickly to solve emergency situations. We appreciate your business and support.
Brian Kar
President

MT-Torres
MT-Torres
1 review Toronto, ON
8/10

Installation of furnace and A/C, relocation of water heater tank

Bryan is at your service for any questions you may have after service is completed.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for your kind words about my after service. It's my pleasure to answer any questions after service is completed. Our goal is to make sure that you are familiar with the product that you have purchased and know how to service or look after it.
Thank you for the business.
Brian Kar
President

sallyl
sallyl
1 review Toronto, ON
10/10

Good prompt service

Thorough cleaning of furnace and air conditioner as requested. Change of filters when it’s required.

Approximate cost of services:
$125.00
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Company Response

Thank you for your time to write this review about the thorough cleaning of your furnace and air conditioner also the change of filters when it's required. We hope your experience brings more feed back for us and public.
Brian Kar
President

john s.
john s.
1 review Toronto, ON
10/10

Furnace Inspection

The team at Cozy Comfort Plus were excellent from start to finish. I had an issue with humidity levels and the operation of my air returns. They sent someone to inspect and clean my furnace within a day and offered practical solutions at a reasonable cost.

Approximate cost of services:
$150.00
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Company Response

Hi John, thank you for the excellent review and high rating. I am glad my technician was able to help you with your humidity levels and the operation of your air returns as well as doing a thorough cleaning on your furnace within a day. You are a valued customer with Cozy Comfort Plus and we look forward to doing business with you in the future. Have yourself a cozy comfortable day. Brian Kar
President

zaywhat
zaywhat
1 review Thornhill, ON
10/10

Air conditioner purchase, move AC to other side of house. Furnace install and service.

I’ve used Cozy Comfort Plus for all my HVAC purchases and service for a while. Last time I called because my furnace wasn’t coming on during a cold snap. Service fellow Jay came over and gave me some advice and a good education on new furnaces. 15 minutes and they didn’t charge me since my furnace was supplied by them just over a year ago. Price on the furnace was much better than their competition. My only problem was an old thermostat. They could have supplied and installed for me but also suggested I could do this myself if so inclined. I replaced it myself but knew I could call for service if I had a problem.

I recommend them confidently.

Approximate cost of services:
$0.00
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Company Response

Thank you for using Cozy Comfort Plus for all your HVAC purchases and services for a while. Here at Cozy Comfort plus we strive for customer satisfaction and we are more than happy yo give any helpful advice to our valued customers in person and/or over the phone. We keep our prices for our HVAC products very competitive and always try to outdo the other guy. Thank you for your recommendation and support of Cozy Comfort Plus, and I look forward to hearing from you in the future.
Brian Kar
President

Rose
Rose
1 review Toronto, ON
10/10

I called Cozy Comfort when the weather turned frigid and my gas fireplace failed to fire up.

A technician was dispatched to my home who arrived within an hour and a half. Hamid was professional and friendly and had my fireplace pumping out heat within 30 minutes. Very pleased with the service and the results!

Approximate cost of services:
$150.00
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Company Response

Hi Rose, thank you for your positive review and high rating, We do our best to have our licensed technicians arrive on the job site as soon as possible and to fix the problem to ensure our customers happiness. I am glad to hear that my technician Hamid had your fireplace pumping out heat within 30 minutes and that you are very pleased with the service and the results.
Brian Kar
President

A. R.
A. R.
1 review Toronto, ON
10/10

Furnace, Humidifier and Fireplace

I have worked with Cozy Comfort for almost 10 years from installation to maintenance to repairs, and have had an excellent experience with them.

In particular, I am grateful to Mory for his expertise, great work, extra care, reliability and integrity. He has my full trust.

Approximate cost of services:
$10,000.00
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Company Response

It's been an absolute pleasure to have you as a loyal customer for the past 10 years. We appreciate your feed back, kind words about your excellent experience with us from initial installation to maintenance and repairs. We will pass your grateful experience on to our technician about his great work, extra care, reliability and integrity and your full trust.
Brian Kar
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning and Heat Pump products, tankless, Ductless, mini Split A/C or Heat Pumps. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Rinnai, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Oak like. Cozy Comfort Plus caters to Toronto(GTA) and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, gas, Wood
- Mantel
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace
- Plumbing
- Electrical
Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / water cool/ GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.