I hired Clean and Shiny for a post-reno cleaning. This could not have been easier for them as there was no furniture in the house. I simply asked that all surfaces be wiped down and sanitized (we had plastering done and our wood floors sanded, so there was a fine dust over everything). In particular, I asked that they ensure all the windows and radiators were cleaned. I paid an extra $45 for a steam machine, which they said they couldn't clean the radiators without. There was also a $20 hidden fee at the end for a "travel expense".
The results were laughably bad! They missed 2 or 3 windows entirely as well as a couple of radiators. You could literally walk into the house, pick a window, and run your finger over a ledge and see a layer of white dust on your finger. I can't for the life of me understand HOW they could have missed these things. They were there for 5 hours! My only conclusion is that they're pretty lazy. Yes, it's difficult to clean radiators, but entirely possible with a little elbow grease. I had to do the radiators over myself and they came out cleaner than the ones which were cleaned. It was a complete and utter waste of money.
I called them right away to say that I wasn't happy. They promised to come back on the weekend to rectify things and re-clean the areas they missed. Surprise, surprise, they never called, not that I expected it. They have a great website, and they quote reasonable prices but I would never use them again for my own house. You may wish to consider them if you have a rental property and if you don't mind or care if the place doesn't end up completely clean! Unreliable, unprofessional, and unskilled, with no eye for detail whatsoever.
- Approximate cost of services:
- $350.00