City Home Granite Depot Inc.

Excellent customer service, wonderful staff, good workmanship, organized, punctual. However in the end a client wants to receive a product of quality that is none defective. I received my white quartz countertop with 3 major ink looking like marks in very visable location by the sink, they stand out like a sore thumb, everyone notices them, there is no way of covering it up because of the location and quartz cant be fixed. They said nothing can be done, and warrenty only covers stains/inperfections that are a dime size or bigger (yes you heard me right, dime size) I checked many companies warrenties and they are very similar. My advice is, you ask to see the actual stone prior to it being cut for you and check every single inch for any damage, stains, inconsistencies, especially if it is a solid colour quartz (Imprefections in colourful granite you cannot see) Do not (as most people do) pick your stone from a sample and companies will assure you that it will look like this with natural variences only. What I recieved is not a natural varience, the stone is defective due to a poor manufacturing process. I am very dissapointed that they delivered the product to my home, especially since I picked a more expensive stone to get highest quality, and paid one third more. I am very dissapionted, I did not expect that this kind of defective stone to be delivered to my home and no solution was offered to me by City Home Granite that could fix the problem and if not they should have offered to replace it. Instead I got "this is just the way it is". Very disappointed.

.We would like to express our deep appreciation to City Home Granite Depot for the excellent job done on the quartz countertops for our kitchen. They took extra time to make the seams are hidden and so tight they are unnoticeable. They did an outstanding job installing and did a great job cleaning up. The countertops turned out beautiful and really enhances the look. The team was professional, knowledgeable and friendly. We are extremely satisfied and highly recommend calling them for any countertop needs.

I got their name from my contractor. They have big and nice showroom and price very competitively with excellent customer service and fast installation service.
By far the most professional company have dealt with. I would like to say a big thanks to all the staffs at City Home Granite Depot for all their help and advice, my quartz countertop looks classy and elegant.

Cathy helped us find a beautiful granite to compliment our existing kitchen counter for our new breakfast bar. We had a tricky template and they cut it exactly as requested and had it ready right on time! Highly recommended! Cathy is terrific!

I wanted to take a moment thank you guys for a job well done. Dennis, Paul and Joe just finished the installation and they look terrific. My wife and I could not be happier. They were very professional and courteous. Thanks you again!

In short - fantastic experience, great work, good price. Cathy and the team at City Home were fabulous to work with: During the initial enquiry - they were very responsive and patient (I had originally started discussion in 2010 but did not end up doing anything until 2012...and surprisingly they still had my inquiry on file). The actual installation - we could not have been more pleased. We have custom cabinetry and a very odd shaped island (hence the high cost for just a litle bit of granite - and the reason why Ikea pricing worked out to almost $8000). Cathy advised on how to maximize the use of the granite - but even more important for our discerning design/finishing requirements - they paid attention to the grain of the granite and trying to keep the look consistent/even throughout. Cathy took detailed measurements, advised on the removal of the existing tile counter tops, discussed any additional buildup/work required before they put in the new tops. The removal and installation crews were great, cleaned up well and workmanship was excellent. They also installed the under-mount sink we bought through them and we are very happy. Thanks again for the great work!

New counter tops in our kitchen! Cuty Home Granite was all around good to work with. We visited their showroom and actually liked a particular slab of granite from there right away. We still looked at several other companies, researched them, as well, including checking their complaint history with the HS. They were competitively and fairly priced. Very professional. Slabs of granite were beautiful, as well as their showroom. Very pleased with the company and installers were wonderful. Took the time to do things right. Would recommend this company to others!

City home granite depot created my dream kitchen. They are very professional and knowledgeable. They gave me great price for granite countertop and installed my kitchen beautifully within a week! I am 100% satisfied with their great job!!! I would highly recommend this company to anyone looking to have this done.
Excellent!

We just had our kitchen counter quartz project finished this past Wednesday. We absolutely love it. You certainly have top-notch guys working for you. You listened to what we wanted and gave us additional ideas; and it turned out just as we planned. They have most commonly manufacture quartz known as Silestone, Haysonstone, Caesarstone, Radianz, Zodiaq, and Hanstone. Their team did a great job for us. Their prices were very reasonable (we choose Haysonstone brand). The work was top quality plus everyone was professional and friendly. Our house looks like a million buck with the new quartz. Thanks again for the great job!

Several quotes and estimates from different places were over our budget. City Home Granite Depot is able to do the same work (same material - we picked quartz) at a fraction of the price. The work was super professional and very quickly done in about 4 days. These guys do a great job and are superb and masterful craftsmen. I would not hesitate to use them again and would 100% recommend them to a friend.