Paolo,
Thank you for the repairs to our chimney, the arch over our garage, parging on the front of the garage as well as various tuck-pointing. We had 5 companies quote on the work and were able to narrow it down based on who could handle arches (the first cut for a professional mason). You stood out by the manner in which you went through what (in your opinion) should be done in order to fix each item permanently, how it should be done (in detail) and what the process would be. The price-point was reasonable considering you are bonded and insured, you have WSIB and you employ trained professionals.
You took the time throughout the project to touch base (before, during and afterwards) in order to ensure that things were done properly. When one issue arose, you happily stated that you would ensure that things were done right and to our satisfaction. We have found in our experience that projects have items that pop up, and you were not only on top of it but made sure that things were taken care of. Lina was excellent in facilitating the less glamourous aspects ... ensuring that paperwork was done properly, reaching out to us regarding scheduling and always being responsive to our questions.
We will be contacting you when it comes time to do the driveway / walkway as the work quality was excellent, you were on-time and your crew cleaned up each day. It is not easy to find a good contractor, which is why we have already recommended you to 2 of our neighbours (and will continue to do so).
Regards,
Mike and Andrea