Casa Bella Windows Inc.

Salesman that came was somewhat helpful but not knowledgeable of services provided by Casa Bella. He repeatedly told my wife and I that the crew will install screen doors if we have them when the crew arrives. They don't according to the crew. Our original back door was about 80" with a 47" doorlite on top. The salesman convinced us to put in a 92" door, regretfully we agreed because he told us a storm door can be fitted. After a week and a half we cannot find anyone who makes storm doors that big. The crew that came was professional, sort of. Two of the three were. I understand the house is old(mid '50s) but after they left and I looked closely I found cracks in the walls where none had existed before. The floor tile by back door is broken/chipped in two different places. The front door now sits about two inches higher than the original one and is a concern because if someone comes over and doesn't see this they will trip. On the third day one guy was left to do the trim. While doing the trim, 80% of the mitre's on the trim didn't match up; nails were protruding and/or not covered up with putty. Also while doing the trim he broke an old light fixture given to me by my late mother that can't be replaced. When the salesman called and he was informed of it his answer was I'll inform the installation supervisor. We have not heard anything from Casa Bella about this. I just spent the last week puttying up and sanding trim for priming. All in all, the manufacturing of the windows is above reproach. The house is definitely warmer and more air tight. Would I personally recommend Casa Bella, for the windows yes but for the crew I'd recommend watching them more carefully and getting everything that is to be done down in writing.
Update: In all fairness Mike from Casa Bella called after job was finished to talk about my concerns and such but I didn't hear the message he left. I installed a screen door where we wanted one and the windows are perfect, it's so warm in the house now that we have dropped our thermostat to 68 degree's F because we are too warm. Go figure...If you need your windows done do it with Casa Bella!

Excellent workmanship, installers were very courteous & helpful. Work was completed in less time then quoted. Job site was kept clean & all debris was removed & disposed of by contractor.

There are many many companies that provide replacement doors. I can certainly say that I looked around quite a bit for a reputable company (especially using Homestars).

My biggest concern was that our house is 120 years old and I didn't know what was behind any of the existing framework, condition, etc.

Casa Bella did an amazing job at measuing up and installing the new door without any issues at all.

Finally, no more draft!!

Great service. The crew was professional, neat, tidy and conscientious. They arrived on the day that they were scheduled and the installation was completed within the time estimated. Our service representative was exceptional and went the "extra mile". The price was very competitive and, given the quality of service, well worth the money. The compenay is definitely focused on customer satisfaction and service. Would definitely recommend to others.

Dealing with casa bella has been great they are helpfukl deliver on time and deliver a quality product. Highly recommended. I love my new door it is modern and fits my home perfectly.

Beginning to quote and final installation very smooth from the price to timeline to installation (21 windows).
Installers did very professional job, removed, installed and cleaning after the job done. (Installation is very importance how long the windows will last)
I did get a quote from other manufactures at least (4), but the price and quality no one better than Casa Bella Windows.
Recommend for everyone are planning to replace windows and doors to Casa Bella windows. (Thanks to the Sales Rep."Jay Biller" and the group of installers)

Casa Bella Windows provided quality constructed windows that were delivered as promised and installed without a problem . And they look fantastic!

Working with Casa Bella staff has been an absolutely positive experience from start to finish and we highly recommend Casa Bella Windows to others.

A special thanks to Sal for his excellent service and attention to detail..

Thank you to Ted and Casa Bella crew for the beautiful new windows and doors at our house. Excellent quality and workmanship! Service was great from the start and they stayed right on schedule during installation. We can't believe how much warmer and quieter it is in our house and we would recommend them to anyone!

Replacing my windows was something on which I procrastinated for a number of years due to cost and lack of knowledge. In dealing with the Casa Bella Windows representative, all my questions and concerns were dealt with in a professional, timely and friendly manner, which helped immensely in making an informed decision that was right for me. Considering the magnitude of replacing 23 windows and a sliding door, the installation was performed in a relatively quick and clean manner.

I love my new maintenance-free windows that not only look good, but will hopefully reduce my future heating air conditioning costs.

Great job!

My wife and I recently replaced all windows and a patio door in our home. It took less than a month from order to installation. The quality of the windows were great and pricing was reasonable. The installation crew (Oliver, Manny and Phil) were very professional, courteous and efficient and took the time to make sure the site was clean before leaving for the day.
We love the look of the new windows and have had some positive comments from neighbours. We highly recommend Casa Bella if you're looking to replace your windows/doors.