Canadian Choice

Installed windows with skill and cleanliness. All waste and old windows were taken away. Happy with service.

Decided to finally replace 11 windows including a basement patio door and large fixed window along with all of our bedroom windows. Very glad we did. Windows and install was great. Looking forward to many years with our new windows. I would recommend this company!

We had 20 windows and 3 doors scheduled to be installed over 3 days, but they finished in 2!
Everything was explained as they worked and all questions answered patiently.
The only cleanup we had to do was the dust that settled outside the work area but even that was minimal after following the suggestions they gave prior to beginning.
Removing all the old windows and doors they discovered very little insulation had been used. With the new windows and doors properly installed, there has been a significant decrease in noise heard from outside as well as a leveling of heat distribution throughout the house.
We are very impressed by the whole experience and have already recommended them to several friends and family!

The company sent out 2 different crew members to install my windows and patio door. When the window installation came by they did not have a ladder to reach the second floor so they come back the next day to install all my windows in one day..
The guys that came by to install my patio door was by far the best crew I've seen. One of the installer name was Igor and he answered all my questions and kept me up to date on the installation. He even took pictures of the installed windows and doors saying. I can tell Igor is very dedicated and proud of his work.
A few days after the installation I noticed missing caulking around one of the windows, a few quick calls to the company they finally sent someone too finish the caulking. Was glad to see Igor come back to fix this issue..
I emailed pictures regarding water issues under one of the windows they installed and they responded via email that it looks like oil. This cannot be oil as it's not close to our cooking area..
I need them to send someone to my house to inspect the water issue and ensure the installation of the window was done properly.
I've added pictures of the missing caulking and the water stains under one of the windows.
I need someone from the company to come by inspect the installation of the window.
I will update my review once they prove to me that send behind their installation guarantee

UPDATE: someone from the company came by and looked the marks under the window and noted it's not water issue and the instalation of the window was done correctly. Thinking of haveing someone cut out the drywall to ensure this is not water issue..

I had 12 windows and my front door replaced just over a year ago and had them come back to do the big bow window that really didnt need a new window. I did however need it to be more functional so I had them install windows that would open for more air flow. The crews that came out both times were quick and efficient, cleaned up after and took away all the old windows. I love my new door and windows and would highly recommend this company if your looking to replace your windows and doors.

Jemal was absolutely amazingggggggg!!!
I was so so so happy with the cost, customer service and efficiency.

The Sales Representative provided the lowest quote of the 4 companies I had contacted. He was readily available and got things done (acting as my primary contact). The installation team completed the job on time (even working late into the evening). They were professional and completed a thorough clean-up - both outside and inside. The front office were also helpful, having provided me with a detailed invoice that was required by the Greener Homes Grant program. It's been 6 months since the installation and we remain happy with the new windows (e.g. much less condensation).

We had three replacement doors put in two of the doors were exactly what we ordered but the third one was not. It was to be a three frosted pane door instead we got a single top frosted pane door. The doorframe was already removed and the door put up and we noticed it wasnt the door we ordered. We called the company about the error and we were told they had to investigate where the error in communication went wrong on our order. Its been two weeks and we havent heard from them and they have our money. Until they get back to us on what they will do, we are giving them a 1 rating.

Review Update: Jay responded to our inquiry and the company has came through and will replace the incorrect door they installed with the one we actually ordered. Another update to follow after installation of the replacement door. Thank you, Jay.

This was not a standard size window so we had Canadian Choice Windows and Doors make and install it for us from our design idea. They did an awesome job. The installer, Igor, worked by himself, removed the old patio door and installed the new one, and cleaned up every bit of debris when he was finished. Asked us to inspect it before he left too. Thanks to Mr. O'Donnell for making it all happen. We could not be happier and everyone thinks it looks awesome.

Our sales rep Inna P. was very helpful and informative. She guided us through every step of the process. Our requests were executed perfectly with no hiccups. Luka(installer) did a fantastic job installing the windows and door. Kept everything clean and completed on time as promised.