Canadian Choice

We had to replace our 1915 front door and added newer storm door.
Canada Choice was one of three quotes .They were number two in price but we preferred their quality.We are happy we chose them the quality is what we expected and the installer was great.

Second stage instalation I ordered only 3 windows. Install day. They brought my washroom window with no matched color. The window is grey and handle is white.( see picture) And they brought too big window for my basement window. Other window I ordered frosted window but they brought clear window. How I am happy with this company! Anyway the installer had to come again. Do you think They brought matched colored window next time? NO THEY ARE NOT! They brought no matched color window again so I complained about they ruined my schedules. I was very busy for renovation.
So they suggested me 10% discount. I accepted. Anyway. They came 3 times for finish installing my washroom window what a not professional!

Now the issue is  that 4 month later  they are asking me pay the money they gave me 10% discount. What they are saying they were hold back 10% for finishing job.
My English is not so good. I think they gonna blame my English soon!

Do not believe 5 star reviews! They asked me write good review for $100 gift card.

See how poor their job(see picture)

I strongly not recommend this company!
So I am so tired~

What a horrible experience I have all this year with only 3 windows!!!

Runaway from this company!!!

Joe was very knowledgeable and patient. He gave me all the information I needed to determine the best windows for my home. He answered all my questions gave me my quote and left me to think about it. He called me on the promised day to see if I had made a decision. No pressure to choose his offer. No calling me multiple times before the agreed apon day. I will definately contact Joe for any other window or door work that I may need. Thanks Joe.

I booked an assessment with Joe from Canadian choice. He explained everything did an initial inspection and provided a quote for all but 1 window in my house, which was what was requested). He was very helpful in explaining the different windows and set up me up with the greener home grants inspection to get some energy rebates back. He continously followed up and even reached out to advise a change in style as the new rebates now didn't cover what I had ordered. Installers were on time, professional, friendly, clean and did an excellent job on the windows, they all look great! My only regret is I did all but one window in my house and the old window looks like crap next to their new pretty ones. Highly recommend Joe and Canadian choice windows.

The workers are good, the sales people are good. prices were what they said they would be with no surprises.... started later than initial estimates, but there was a pandemic and all... and really, i prefered windows done in the spring instead of the winter.. so it worked out well.

I had used this company to install windows and 2 exterior doors to my backyard. The doors which i had installed were to be white. They are not white. They look light blue. The insert to the door and the trim around it are all a different color of white. They look terrible. If you are looking for good workmanship and good quality product save your money and go elsewhere. My house looked better before they came. And the windows that I had installed 3 weeks ago I am still waiting for the trim to be out on one of the windows. Terrible service
UPDATE - they will not do anything to assist with this. I can paint them if I dont like it is what I was told.

Very happy we made the decision to go with Canadian Choice. It all started with Jemal, who was amazing at his sales job. No pressure at all, very informative. Came well prepared and followed up with us along the way.
We had 6 windows that were getting quite old, all weird sizes. Jemal did initial measurements but there was someone who came by later on to do more precise laser measurements.
The manufacturing time was from February when we did our deposit and the install happened over 2 days (late July and first week of August), so be prepared to wait a bit. When they called to book the install, they said only 1 day, which I was very surprised at. Ended up needing 2 full days for the install.
Install itself went very smoothly. The installers Alex and Boris plugged away in very hot weather but no complaints from them! Very friendly. They did an amazing job keeping the workspace and inside our house clean as they worked along.
Overall, VERY happy we went with Canadian Choice. Will definitely call on them again.

We are thrilled with the finished product! Installers were professional, clean and very thorough with the installation.
Stan, the sales manager was incedibly helpful and great to work with.

Great Job, windows look great and is immediately notice it is a lot more quieter in the house. Stan provided great straightforward advice, price was reasonable and he was a pleasure to work with. Installers were very professional and got the job done quickly and cleanly. Interactions with the office also great. Would highly recommend Canadian Choice Windows

The whole experience from start to finish was a pleasure. Stans advice in choosing the right look for my front door was spot on. He saved me money by offering a multi window discount. The installation crew were amazing and very professional. They took care of everything.