Cambridge Heating and Cooling

Formerly Cambridge Duct Cleaning & Heating Services
Heating & Air Conditioning
Toronto ON M1L 4A2
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Heating & Air Conditioning
Cambridge Heating and Cooling
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92%

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Reviews for Cambridge Heating and Cooling

Average customer rating:
9.3 10 (331 reviews)

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Fawad Ali
Fawad Ali
1 review Toronto, ON
9/10

Furnace Tune Up

Mark came to my place for furnace cleaning he is very professional and knowledgable technician. Even though it was promotional cleaning but he completed the job with all check up list. I really liked his behavious good Job.

Approximate cost of services:
$35.99
2 of 2 people found this review helpful.
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Company Response

Thank you, sir, Mark is indeed one of Cambridge's knight in shining armour. Extremely skilled and knowledgeable.

jason w.
jason w.
0 reviews Toronto, ON
10/10

Furnace installation

Jospeh came at my place to provide furnace quotes he gave us lowest and fairest price. He was fast, they also cleaned up after installation and did a really good job. I will recommend them to my family and friends.

Approximate cost of services:
$45.00
2 of 2 people found this review helpful.
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Company Response

Thank you very much, Jason, for the feedback, we look forward to serving you always.

Pablo in Toronto
Pablo in Toronto
0 reviews Toronto, ON
7/10

Repair Job

Last night my air conditioner broken I found couple of companies on home stars when I call them they were charging me $100 just to come and find out what the problem really is. I myself have worked in HVAC industry so I also know a couple of things about A\C so I explained them everything on the phone to their support guy and I really appreciate the tech that he came with the same tools to fix that problem & he changed me very reasonable prices

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you for this wonderful review. We are very happy to hear that If you need anything in the future, please do not hesitate to contact us at any time! at 416-750-4363.

Sabrina ben
Sabrina ben
0 reviews Toronto, ON
10/10

A/C Fixing

Our Air Con' was 5 years old and was making torouble we had technician came out from Cambridge who really fixed the major isue with our Air Con' Rasheed were send out to diagnose the problem and next morning Mark came to complete the job he fixed the part and after 1 week observation i found no problem with the unit. Excelent service with reasonable charges

Approximate cost of services:
$199.00
3 of 3 people found this review helpful.
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Company Response

Thank you for this wonderful review. We are very happy to hear that we met your expectations. We thank you for trusting in us and allowing us into your home. If you need anything in the future, please do not hesitate to contact us at any time! at 416-750-4363.

Razaan in Markham
Razaan in Markham
4 reviews Markham, ON
10/10

Tankless Water Heater Installation

Thank you Dan and Peter from Cambridge Heating!
My hot water heater recently died and I decide to purchase a tankless model from Home Depot. Through their Home Services program, Home Depot connected me with Dan from Cambridge Heating. Dan came to my house provided me a same day quote. He was courteous and professional and his price was competitive. Seeing that we had no hot water, Dan arranged to have the new hot water heater installed the very next day. Peter came onsite and did the install. Like Dan, he was also very courteous and professional. He took the time to work with us to figure out the best spot to install the new tankless water heater. He even went the extra mile and put my old hot water tank in the garage.

Approximate cost of services:
$1,400.00
3 of 3 people found this review helpful.
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Company Response

Thank you very much for such a great review for Dan and Peter. They really work hard to offer the best services and we are happy to see that reflected after the installation of a tankless water heater.

Our sales advisor will be very happy after reading this review and We will be sure to pass this nice compliment to Mr. Dan & Peter and to the rest of the team here. We are so happy to hear that we met your expectations and prices. We thank you for trusting in us and allowing us into your home. If you need anything in the future, please do not hesitate to contact us at any time!

Private User
Private User
Private User reviews Toronto, ON
1/10

The Worst Customer Service EVER!

We had a furnace installed and a new smart thermostat in December. The thermostat is an ecobee and of course controls the furnace and AC. The furnace worked fine. When it became warm in June we tried to turn on the AC and it would not come on. The ecobee online help said it looked like perhaps the thermostat was not wired properly. When we phoned to ask for service from Cambridge Heating and Cooling they implied that it was our fault because they had installed the thermostat in December and why were we only complaining now in June? We stated that it was the first time we were using the AC. For the past couple weeks we have been calling and emailing and they have not sent a technician to come and look at the problem. This all happened during a heat wave. They have still not made any effort to address our concerns. Do not use this company. I am surprised at all the high ratings for this company. If you check out Yelp you will get a better view of reality.

Approximate cost of services:
$5,500.00
3 of 3 people found this review helpful.
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Company Response

Dear Private User, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations but and we’ll do better.

Please feel free to reach out at 416-750-4363 & talk direct with manager Mr. Jason Scott with any further comments, concerns, or suggestions you wish to share.

We would love to make things right if you give us another chance will be waiting for your call in the mean while please share your information so we can look into our database system who you are and what happened with you.

Regards,
Manager.

Roin Davies in Toronto
Roin Davies in Toronto
1 review Toronto, ON
10/10

Air Con' Installation

Sales person Joseph came to my house for the estimate for Lennox Air Con’. Price was reasonable and I signed up with him. Installation was done by next day. Workmen ship was great. Highly recommend Cambridge Heating & Cooling for such a good job.

Approximate cost of services:
$2,800.00
3 of 3 people found this review helpful.
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Company Response

Thanks so much for rating us 10 stars & appreciating our sales representative. We appreciate your business and look forward to providing you with quality products and excellent customer service

Elizabeth Daniel
Elizabeth Daniel
1 review Toronto, ON
10/10

Air Con' Repair

I have lennox Air Con' which was having some issues so i then called this company and they came very quick and diagnose the problem i like the attitude of technician he was kind and also was knowledgeable. My first experince is so far good with them. Thanks

Approximate cost of services:
$150.00
4 of 4 people found this review helpful.
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Company Response

Thank you so much for sharing your experience with Cambridge heating and cooling. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “ten stars”! Glad to hear your Air Con' is working again.

Louis in Toronto
Louis in Toronto
1 review Toronto, ON
10/10

Air Con' Repair

Called this morning and had a technician in my home within 2 hours. Peter was knowledgeable, polite and extremely helpful. This was without a doubt the easiest experience I have ever had with a service tech. strongly recommend Cambridge Heating &Cooling and Peter should be commended for his work.

Approximate cost of services:
$200.00
4 of 4 people found this review helpful.
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Company Response

Dear Louis,

We are very happy to see, you liked our services, We look forward to providing more better services to you. Thanks for 10 Stars.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cambridge Heating and Cooling

AWARDS WE HAVE WON
BEST OF HOMESTARS AWARD 2019/2020
MULTIPLE TOP CHOICE AWARDS
READER'S CHOICE AWARD WINNER 2009/2010
LENNOX CIRCLE OF EXCELLENCE
CENTURION AWARD
IN RECOGNITION OF OUTSTANDING DEALER PERFORMANCE 2008/2009

Cambridge Heating & Cooling is proud to announce that we are an authorized Premier Dealer for Trane Technologies Inc. We are a service-driven company whose qualified technicians are available for emergencies 24 hours a day, 7 days a week. Our services include Selling. installing and maintaining a wide range of products to ensure the comfort of your home.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Boilers, Humidifiers, Air Cleaners, Air Purification Systems, Air Ventilation Systems, Thermostat, Water Heater Tanks, Tankless, Duct Work, Stove Installation, Oil to Gas conversions & HRV Installations. We also do the UV Light installation.
SERVICES
Air Conditioning Installs, Furnace Installs, Heating Maintenance, Cooling Maintenace, Furnace Cleaning, Air Conditioning Cleaning
BRANDS
Trane, Lennox, American Standard, Keeprite, Goodman, Navien, Rinnai,Rheem Raypak, Generalair, Aprilair, Healthy Climate, Honeywell, Aire-Flo, Ameristar, RUNTRU and Many others.
STYLES
All
SPECIALITIES
Specialized in oil to gas conversions, modified ductwork, multi-stage furnaces, 2 stage air conditioners, programmable thermostat
WEBSITE
http://www.camheating.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, Mastercard, Cheque, financing,
LICENSES
WSIB, TSSA, G2, OBT-2, 313A, Gas Lisence, AC Lisence, Sub Contract for Refrigeration and AC Tech
MEMBERSHIPS
BBB, Premier Dealer Membership,
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes
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