Button's Heating Inc.

Heating & Air Conditioning
Pickering ON L1W 3V5
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96%

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Reviews for Button's Heating Inc.

Average customer rating:
9.8 10 (792 reviews)

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Brian in Waterloo
Brian in Waterloo
3 reviews Courtice, ON
10/10

Yearly Cleaning And Maintenance Review

Katie was in the time window given us, really polite and very careful of the house. She told me about what she was going to do and got to work.
The heat pump was inspected as were all the heads and cleaned. The AC and heat were verified as working and air pressures were measured.
At the end, asked if there were any questions and thanked me for using Buttons . What more could anybody ask?

Approximate cost of services:
$168.00
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Private User
Private User
Private User reviews Whitby, ON
10/10

Annual Heating and Cooling home service

Buttons makes it easy to schedule services and their technicians are experienced and friendly. Andrew in particular is great!

Approximate cost of services:
$235.00
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Private User
Private User
Private User reviews Whitby, ON
10/10

Excellent company

I contacted Buttons after being bullied by another heating/A/C company into signing a contract for a new furnace and air conditioner. From the first call, the staff at Buttons were courteous, informative and NOT pushy. I decided to have them install a furnace and heat pump after being informed about the new rebates; the installers arrived very promptly, were super nice and efficient and the young man who came to set up the thermostat was kind enough to explain it all to me.
If that weren't enough, I had a follow-up conversation with Todd who furthered explained the heat pump and rebate program.
Would I recommend Buttons? YES!

Approximate cost of services:
$13,500.00
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Stephen in Brantford
Stephen in Brantford
0 reviews Pickering, ON
10/10

Furnace, Water Heater, Air Conditioning replacement

Buttons Heating and Air Conditioning are very knowledgeable in the heating and air-conditioning business. They have been around for many years and have a great reputation in Durgam Region. They were recommended to me by a colleague and from the sales person to the trades people that came to install my new system they were very professional, pricing was very good, and they were very knowledgeable of available incentives. I was extremely pleased with their service and would recommend them if you need to replace your system or component parts.

Approximate cost of services:
$17,000.00
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Company Response

Hi Stephen,
Thank you so much for your review ! We are very blessed to be a family owned and operated business for 46 years and are very proud to serve our many clients in the Durham region and beyond. We are grateful for your business and look forward to being your home comfort provider for many years to come.
The Button' Team

Gordon in Scarborough
Gordon in Scarborough
11 reviews Toronto, ON
10/10

New Heat Pump Install

From initially discussing our project with Brian who provided a lot of information and answered all of my questions. And when the installation was done by Zack & Scott plus two other technicians, they were all friendly and constantly kept me apprised of the install and issues and how they were rectified. The install took the better part of the day and when they left, they cleaned up and asked if I had any concerns / issues.
The team were professional and a pleasure to work with.
Thanks again Button for a job well done! Will be recommending Buttons to my friends & family.

Approximate cost of services:
$9,800.00
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A Happy Scarborough Resident!
A Happy Scarborough Resident!
4 reviews Toronto, ON
10/10

Purchase & Installation of a Heat Pump

I am thrilled with the sales, service and installation of a heat pump recently purchased from Buttons Heating Inc. My AC unit died during the July hot spell, and John Johnston of Buttons went out of his way to secure a unit despite a shortage. Brian, in sales, thoroughly explained the benefits of the product, the cost, and the government rebate program in an easy to understand, low pressure way. He was excellent. In addition, the installation team of Kris, Kyle, and Phil, did a fabulous job, they were neat and efficient, patiently answered all questions, and left my home in tip top shape. Thank you to the Buttons team! The extra bonus is that I will also receive a rebate cheque - a win for all!

Approximate cost of services:
$9,800.00
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Amanda
Amanda
0 reviews Ajax, ON
10/10

New HVAC system

My AC broke and I had Buttons come in. The service tech advised it was probably not worth it to repair and also noted my furnace was extremely old (original) and could break and cause some serious issues very soon. He suggested a whole new HVAC system. I had a few companies come and check it out and give me quotes and going with Buttons was a very easy decision. Jason from Buttons came to check out my current equipment and set up. His knowledge and passion for these types of jobs is very clear. He kept in constant contact with me and understood I wanted to get a couple other quotes before committing. But after having Jason explain everything in detail that I could understand and also provide assistance navigating potential rebate programs, I knew Buttons was the best option. I decided to do a new furnace plus heat pump to take advantage of the rebate program. When the team came on install day, they were courteous, professional and the hardest workers I've ever seen. They arrived just after 8am and left around 5:30pm which is what they estimated. It was a big, long job and they were there all day but were not an inconvenience to me at all. I could tell they were working non-stop and put a lot of care and thought into the job. I was so impressed! When the job was done they cleaned everything up completely and explained all of the new equipment to me.

Approximate cost of services:
$13,000.00
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Private User
Private User
Private User reviews Whitby, ON
10/10

Replace AC and Furnace

AC died in July. Buttons responded quickly for a maintenance call. The owner dropped by to explain why the 20+ year old AC could not be fixed, and outlined multiple options for replacement; including options for rebates. The installers were professional, neat, tidy and friendly. Overall great service. Highly recommended.

Approximate cost of services:
$12,000.00
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Rob Gibson
Rob Gibson
1 review Whitby, ON
10/10

Air Conditioner Upgrade - They Told Me NOT to Put in a Heat Pump

Last fall, Jason from Button's told me heat pumps were not suitable for Canada and I should install one of their DAIKIN AC units. We discussed it at length. Now they sell them - hmmm

Approximate cost of services:
$4,800.00
0 of 1 people found this review helpful.
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Company Response

Hi Rob,
First of all, we did appreciate you awarding Button’s Heating and Air-Conditioning your business.
As an award-winning, family-owed and operated HVAC company in operation since 1977, customer service is what we really strive for.
Jason has been in the industry for decades and has been with Button’s Heating for just over a year…and we are incredibly fortune to have him on our team. Not once, until now, have we ever heard a bad word about Jason. In fact, we hear nothing but enthusiastic praise and gratitude from our clients with regards to the level of knowledge and customer service Jason brings to the table.
Please know that the rebates for heat pumps are very new. The were not available at the time when you were in a position to replace your air-conditioner. The cost difference between air-conditioners is very significant. It is only with these brand-new rebates that homeowners are having heat pumps installed to replace their air-conditioners. Homeowners who ask about heat pumps and are presented with a proposal to spend approximately $3,000 - $5,000 more for a heat pump without the rebates in play, all decline and simply replace their existing air-conditioner with a new air-conditioner. Our climate and use of heat pump really only make sense with the new rebates.
In closing, I hope that the above makes sense to you Rob. The last thing we at Button’s Heating and Air-Conditioning want are unhappy clients. It really would upset us more than the client.
Nigel Charlton,
Sales Manager,
Button’s Heating and Air-Conditioning

Slorider in Toronto
Slorider in Toronto
0 reviews Toronto, ON
10/10

Air Conditioner Fix

Great job to restore my air conditioning on the hottest day of the year. The tech was clearly friendly, knowledgeable, and diagnosed my issue very quickly.
Would 100% recommend Buttons if you have a broken air conditioner.

Approximate cost of services:
$500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Button's Heating Inc.

Heating & Air Conditioning

Button's Heating has been in business since 1977. The company is operated by a proud second generation. The Button's take great pride in their company and in their customers' satisfaction. Button's Heating Inc. guarantees high quality workmanship and service to residential and commercial customers.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioning, Furnaces, Ductwork, Gas Piping , Air Cleaners, Humidifiers, Heat Pumps, Ductless Air Conditioning, Ductless Heat Pumps, Tankless Water Heaters, HRV's, Thermostats
SERVICES
Residential Sales, Installation & Service. Service Plans, Water Heaters, Gas lines for B.B.Q.'s, Duct Cleaning,
BRANDS
Daikin, Trane, Goodman, LG Ductless, Rinnai, Navien, John Wood, Noritz, GeneralAire, White Rodgers, Honeywell,
SPECIALITIES
Heating & Air Conditioning, Hot Water and Air Quality Products
WEBSITE
http://www.buttonsheating.com
YEAR ESTABLISHED
1977
NUMBER OF EMPLOYEES
25
RETURN POLICY
Guaranteed Workmanship, Manufacturers Warranty, Extended Labour Warranty
PAYMENT METHOD
E-transfer, PreAuthorized Payment, Cheque, Visa, MasterCard
LICENSES
Gas, Air Conditioning Systems, Heating
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Workmanship Guaranteed, Manufacturers Warranties
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