Brothers Plumbing Ltd

My toilet had not been flushing well for some time and I finally called a plumber. Patrick from Brothers Plumbing came on the same day as my call. He tested for a pipe blockage first but all was clear. He also tested the other toilet in the house and it was fine. He showed me the wear on the toilet's parts and said to replace them would cost about as much as a new toilet. I authorized the new toilet; he went and got it, replaced the old one, and took it away. Total elapsed time was under two hours. Extremely pleasant person and also tightened my kitchen faucet for nothing. I highly recommend Patrick and Brothers and will use them again.

A simple cartridge replacement for a Moen faucet. No charge for the part...because it's Moen. $412 for 20 minutes of labour. Horrible! When I called to discuss this episode I was laughed at. "That's what we charge"
"That's what our book says". So offensive

I needed help dislodging a plastic nut on the underside of a toilet so I could change the fill valve. I had bought the replacement myself.
The plumber came and was done in 5 minutes. Cost me $250. I think that's crazy steep.

Brothers Plumbing was really everything you could want in a stressful situation - they clearly articulated the problem, solution and cost verbally and the written quote matched this exactly. They kept their word to the T and showed up precisely when they said they would - they continued to keep me up to date with the progress of the work, including showing me via camera feed any of the issues. The work was excellent, cleanup was all taken care of and I was provided with the paperwork to apply for a subsidy from the city, all within a tight turnaround. I highly recommend this company and the great people they have working for them.

Patrick from Brothers arrived on time, listened carefully to the problem background, and then proceeded to methodically and efficiently diagnose the leakage through the inspection of the drywall holes that had been cut. He then fixed the issue through a toilet repair. He additionally provided input on the configuration and quality of a plumbing renovation done by the prior owner that was useful and practical. Very impressive professionalism, work, and knowledge!

Something nobody wants or plans to get done but brothers did it fast and with minimal intrusion. The basement floor needed to be broken up and also the outside needed digging up. Ivan and his crew worked very hard and they were very polite and considerate to the family during the disruption. 10 out of 10 I would recommend and ask for Ivan, hardest working crew I have seen.

Patrick from Brothers Plumbing looked after my kitchen sink where the shut off valves for the water supply and to the dishwasher started leaking a lot. I also had intermittent leakage from the sink drain which required replacement of the whole under sink drain.

Patrick was courteous and friendly and completed the job quickly. Everything was neat and tidy when he was done and he spent time testing for leaks after the job was done.

I am very pleased.

Dayvid did an excellent job replacing our kitchen sink drain pipes and fixed our dishwasher hose. We had a flood the night before and he came to our house, on time and assessed the issues, replaced what needed to be done, in a very timely manner. He was kind and courteous. He explained everything that needed to be done and the costs were explained and reasonable. We will be calling him back for any plumbing needs in the future! Amazing service. Thanks, Dayvid and Brothers Plumbing!

A few years ago, we used brothers to move a rad in our home.
After the job was completed, the entire rad system did not work and we had to call someone else in to fix. Brothers claimed they were only hired to move the rad and not to ensure that the entire system functioned properly after their work was done. Inconceivable since to move the rad, the system needed to be shut down and then re-started!
Once again, we hired them to move a rad, had a scheduled appointment, took the day off work to be here and when they were a no-show, advised us that they forgot to add it to their work list.
Completely unreliable and they take no responsibility to solve problems related to their work. Will never use them again - strongly advise you to make a different choice.

Called brothers plumbing and they managed to come on the same day and were punctual. A bathroom sink would not drain. Patrick helped explain what can cause it and solutions to prevent it from happening in the future. Got it fixed quickly. He is super professional and friendly. Overall: Fast work, and great service.