Brothers Plumbing Ltd

Plumbing
Toronto ON M6N 2Y8
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Plumbing
Brothers Plumbing Ltd
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72%

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Reviews by rating (past 12 months)

Reviews for Brothers Plumbing Ltd

Average customer rating:
8.1 10 (202 reviews)

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Trina in Toronto
Trina in Toronto
1 review Toronto, ON
10/10

Basement

Raymond and Robert were very professional. They worked quietly and efficiently, and were thorough in the cleanup. They answered all questions and were very good at putting my mind at ease. They made it look so easy! I am very happy with how well it went. Another successful story!

Approximate cost of services:
$900.00
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Company Response

Thank you for your review. We are constantly training our servicemen in ways to improve our service with the least amount of disturbance to our customers. Thank you again.

E MacDonald from Toronto
E MacDonald from Toronto
1 review Toronto, ON
10/10

Plumbing repair, removal of garburator

Rob and Ray arrived promptly after my phone call to Brothers. They were prepared, knowledgable and completed all the work quickly and to my satisfaction. I have always had good service from Brothers and would recommend them to others.

Approximate cost of services:
$900.00
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Company Response

Thank you for your review. We have been doing plumbing repairs in the Toronto area for 50 years, but it's always appreciated when we hear from a satisfied customer. Thank you.

Vito Mezzapelli from Toronto
Vito Mezzapelli from Toronto
3 reviews Whitby, ON
9/10

A plumbing job well done.

My wife was doing the laundry when suddenly water started coming through the drain in the basement floor. I started trying to call for a plumber. I called 2 plumbers and was assured someone would call back to set up an appointment. My wife ran into a friend who recommended Brothers Plumbing. I called them and they came promptly. They assessed the problem, gave me a quote and got the job done quickly. I n addition to this they treated my property with respect. They were also mindful of keeping doors closed because we have cats. I would recommend this company to anybody.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your review. Addressing drain problems is a specialty of ours. We try to identify the problem and make the necessary repairs to fix the problem promptly. We appreciate the kind words.

Private User
Private User
Private User reviews Toronto, ON
3/10

Installation of a Dishwasher

Our company was moving and we had hired them to disconnect our 2 dishwashers, coffee machine, and fridge for which they had charged us $550 for, which was fine. We subsequently hired them to have our dishwasher reconnected at our new office, which they came to assess at our new space. The service person showed up looking confused at the setup and said he would return, which he never did. After a week of subsequent follow-up calls, the company never rebooked our service call, and didn't even bother to book us then and there to remedy the situation. After a week and a half of the run around we ended up hiring another company.

Approximate cost of services:
$550.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. This type of feedback is helpful and gives us incentive to keep improving our training to prevent this type of service failure from happening again. Thanks again for your input. We are sorry for the mix-up.

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathtub

Our bathtub looked like the drain had "burped" black crud. We called Brothers and they advised us to try using a drain cleaner. It fixed the problem. Brothers honesty saved us many dollars! Thanks!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. We always investigate the situation and advise the best course of action. Sometimes a simple fix is all that is needed. Glad we could help.

Private User
Private User
Private User reviews Toronto, ON
10/10

bathroom reno

I had my bathroom renovated by Brothers Plumbing. Tony who I first met , listened to what I wanted done and was able to give appropriate suggestions such as cost and type of tile. He explained the process of the renovation and time,date of start and finish of the project. George Labracos was the actual person who did all the work for this renovation. He had an apprentice a young man named Raymond who was taking a plumbing course at college. I am sure Raymond received the best and proper instruction from George regarding plumbing as George was able to explain procedures to me which I understood. George was a hard worker , extremely polite and courteous. always on time. He left his work area neat and tidy daily. I also enjoyed conversing with George at his break times.I do not hesitate to recommend Brother Plumbing for bathroom renovations. My renovation was done in a timely manner with no surprises along the way

Approximate cost of services:
$9,000.00
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Company Response

Thank you for your review. Happy to hear you were pleased with our work. We are always available to take care of all your plumbing needs. We are only a call away. Thanks again.

Bernadette from Toronto
Bernadette from Toronto
4 reviews Toronto, ON
10/10

Basement Waterproofing, new PVC pipes and powder room

The team from Brothers was quick to locate where the water was coming in to my basement. They quickly and orderly removed the existing drywall, framing and insulation. (It's important to note they saved as much framing and insulation as they could to save on costs.)
The job required a lot of intensive manual digging but they left the job site neat and orderly every day.They were also great with suggestions that I could make to my front garden to help prevent the problem again.
Afterwards George did a fabulous job installing a powder room, laundry room and finishing the drywall and framing.
Brothers may not be the cheapest but their team definitely knows what they are doing.

Approximate cost of services:
$15,000.00
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Company Response

Tank you for your review. We have been doing drain work and bathroom renovations for many years and we are always training our staff to improve so as to better service our customers

LM from Toronto
LM from Toronto
11 reviews Toronto, ON
10/10

Plugged Bathtub Drain

A few Saturdays ago, the bathtub in our only full bathroom was suddenly clogged. As we have nowhere else to shower, we needed it unplugged ASAP. I called a few places that I found on Homestars and referred by friends, but Brothers Plumbing was the only place that could come by the next morning.

Tony snaked the bath drain and fixed the issue promptly. While Tony was in our home, I asked him to have a look at our kitchen faucet, which is a few years old and was starting to leak slightly... Tony advised us that it would better and cheaper to simply replace the faucet, which we have now done.

With respect to the price for the work done, while it seems expensive, I realize that I do not have the tools and skills to do what some may consider a simple job. We needed this urgent matter to be resolved quickly and effectively, and Brothers Plumbing and Tony did so.

Approximate cost of services:
$366.68
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Company Response

Thank you for your review. Our servicemen are trained in all type of faucet repairs, but sometimes it is a better option to install a new faucet rather than fix an old faucet.

Robert H.
Robert H.
2 reviews Toronto, ON
10/10

Private Sanitary Drain System Instalation

We have had a number of sewage-backup problems over the years due to a private sanitary line shared with five other properties, hundred-year old clay pipes, and a very healthy, mature weeping willow tree which feeds on the line. Kevin Penney of Brothers was extremely helpful in devising a solution to our huge problem. Igor and a crew of other Ukrainians were fantastic at making the project happen as fast as I can imagine it could . Of the plumbers from six different firms I spoke with, Kevin was the only one who inspired confidence in knowing exactly what to do to help the city to expedite their side of the excavations as our new sanitary drain required a new hookup to the city sanitary line. It fell into place pretty much as he predicted and we are very grateful.

Approximate cost of services:
$30,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review. We have been doing drains for well over 40 years and we can handle almost any situation. Thanks again for your kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brothers Plumbing Ltd

Brothers Plumbing- Plumbing Contractors You Can Trust Since 1963, Brothers Plumbing has been a reliable one-stop source for a complete range of services to both residential and commercial customers. Nothing beats experience. With great rates and a consistent record of performance for over 40 years, you can trust our plumbing ...
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