Brampton Hardwood Floors Ltd

Floor Retailers
Brampton ON L6T 2W4
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97%(13 reviews)
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97%(13 reviews)
100%(636 reviews)
98%(47 reviews)
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Floor Retailers
Brampton Hardwood Floors Ltd
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57%

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Reviews by rating (past 12 months)

Reviews for Brampton Hardwood Floors Ltd

Average customer rating:
6.7 10 (310 reviews)

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Roger Watts from Milton
Roger Watts from Milton
1 review Milton, ON
10/10

Install 1000 sq ft of hardwood, painting and refinishing stairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Replaced all carpeting on the 1st and 2nd floors with 4" Jatoba hardwood. Great service from Brampton Hardwood. Flexible pickup. Hardwood looks great. Contractor couldn't believe how many long pieces. Minimal waste. (.5%) Vandana was great. Warehouse people friendly.

Approximate cost of services:
$12,000.00
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Company Response

Hi Roger. Vandana is one of the most valuable resources of our company, she always knows what a customer wants and is happy to hear you liked her service. We all thank you for the positive review and look forward to dealing with you in the future.

Manny & Bruna Nogueira, Brampton
Manny & Bruna Nogueira, Brampton
4 reviews Brampton, ON
7/10

Hardwood flooring

Decent quality flooring products, with decent sale pricing. They hold workshops to demo installation. Most of the Staff is helpful. Special order section staff (for stairs refacing materials) was helpfulReturn policy is not great- high % restocking fee.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the review, Manny & Bruna. Our sales staff remember you guys and feel that you were nice people and easy to deal with. We work very hard on ensuring that we sell the highest quality flooring products at the best prices, and ensuring that our staff is courteous, professional and helpful. The restocking fee is our policy on cancelled orders, and is clearly posted throughout our store and on our invoice. It is unfortunately required to cover our administrative and employee expenses for receiving, repacking and restocking the products. However, As our sales staff explained, we always strive to keep our customers happy and would be pleased to apply the restocking charge to other product purchased from us.

Barry Endicott from Brampton
Barry Endicott from Brampton
1 review Brampton, ON
10/10

main floor hardwood

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We love our new floor and the installers did an excellent job with very little waste. There finishing work was perfect. John Nika gave great advice and followed through with the project.

Approximate cost of services:
$0.00
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Company Response

It was very nice meeting and you and your wife, Barry. Thanks for your kind words. John is especially grateful and like all of us at Brampton Hardwood, hopes to help you again in the future.

Michael from Mississauga
Michael from Mississauga
5 reviews Mississauga, ON
4/10

Hardwood floor for whole house

We were initially impressed with Brampton as they have a beautiful showroom with great product. Our disappointment started when they shipped the wrong wood to our house. They eventually fixed this issue but gave us a tough time returning the surplus boxes. Nice wood at a fair price but be ready for challenges with customer service.

Approximate cost of services:
$10,000.00
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Company Response

We are happy to hear that you were impressed with our showroom, product and prices. We apologize again for the mistake in shipping, and as you know we quickly remedied the error. While certainly not an excuse, mistakes happen to the best of us, and can almost be expected when we process around thirty thousand orders a year. However, the true measure of service is how a company deals with problems that arise. Please come back and see our sales manager so we can address your issues with customer service. We always try and make things right for all of our customer's concerns.

daljit dulku from Brampton
daljit dulku from Brampton
1 review Brampton, ON
10/10

laminate for basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

i do alot of flooring services for alot of my customers and. I bought 1000 feet of laminate from Vandana and i appreciated her kind nature and helpfullness. will definently deal with them in the future

Approximate cost of services:
$5,000.00
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Cathy Fay from Brampton
Cathy Fay from Brampton
1 review Brampton, ON
10/10

Hardwood flooring

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My husband recently layed hardwood flooring in the master bedroom. This is the third project he has done with hardwood flooring. Each time we have gone to Brampton Hardwood Flooring for our product. They always offer helpful advice and excellent products.

Approximate cost of services:
$2,000.00
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Company Response

It is always our pleasure to help you, Cathy. We hope to see you again. Thanks for the kind words.

Debby Comerio from Brampton
Debby Comerio from Brampton
1 review Brampton, ON
10/10

Second Floor

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I visited Brampton Hardwood Floors after receiving recommendation from a few different friends. The store manager, Vandana provided me with excellent service and was great with helping me choose the best floors for my home. I am very impressed with the quality of floors and will definately be back and recommend Brampton Hardwood Floors to my Friends and Family.

Approximate cost of services:
$3,000.00
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Company Response

Hi Debby. Vandana's vast experience is a definitely one of our most valuable customer service resources. She always seems to know which one of our numerous products would be the perfect fit for each of our individual customers. We all thank you for the positive review and look forward to helping your friends and family.

Melody Latimer from Brampton
Melody Latimer from Brampton
1 review Brampton, ON
9/10

basement floor

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Large Selection, Very Helpful Staff with all the answer to your questions. Good Service form John and Vandana . Complete range of prices from all qualities and selections good range of colors.

Approximate cost of services:
$800.00
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Company Response

Melody is a fantastic person and we were truthfully honored to help her select her dream floor. We welcomed her questions and were pleased to answer them, as with all of our customers. We hope to see her again soon.

Antonio Baccellieri from Brampton
Antonio Baccellieri from Brampton
1 review Brampton, ON
10/10

main floor hardwood

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

i came to brampton and they had a very good product and i was pleased with their serivces and i will definentely come back in the future, and a special thank you to Vandana for helping me out.

Approximate cost of services:
$3,000.00
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Company Response

Vandana was very pleased to meet you, and even more happy to help you. We look forward to your next visit.

jaswinder singh from Brampton
jaswinder singh from Brampton
1 review Brampton, ON
9/10

main floor install

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

exellent service from sandra and john nika. was plesently serprised by their level of service and the vast assortment of in stock inventory, also decided to go with their installation services and was happy with their end result. Absolutely exellent material and install.

Approximate cost of services:
$6,000.00
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Company Response

Thank you, sir. The professional installers that we refer to our customers always do their best to provide clean, affordable, quality services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brampton Hardwood Floors Ltd

Welcome to Brampton Hardwood Floors Exceptional customer service We know that selecting a hardwood floor that’s just right for your home is important to you and your family. With so many different hardwood species, types and grades available, shopping for hardwood floors can be an overwhelming experience, and that’s why ...
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