BestWest Group

Formerly BestWest Roofing
Roofing
New Westminster BC V3L 0B7
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Roofing
BestWest Group
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87%

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Reviews for BestWest Group

Average customer rating:
9.9 10 (22 reviews)

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palminfo
palminfo
1 review Surrey, BC
10/10

RESIDENTIAL RE-ROOFING PROJECT

The scope of the project was initially discussed on site with Robert Fee of BestWest Roofing. At that time, Robert conducted measurements and details were recorded to enable a thorough quote to be submitted to us. After reviewing several other quotes for the project, we selected Robert's quote for an "Enviroshake" roof. The quote was very professional and complete and included information on time frame, liability coverage, site preparation and daily cleanup, plus all aspects related to the removal and disposal of the old roof materials. The work started on time and the building's doors, windows and surrounding property and gardens were covered and protected against damage from any falling debris. The removal of the old roof went very quickly with virtually no debris falling into the attic or around the yard. The installation process and the workers were all very respectful of us and our neighbors. We received many neighbor comments impressed that there was limited site noise and the site was safe and clean at the end of each day. In the initial discussions, we had chosen to retain the original 30yr old skylights unless further inspection indicated they should be replaced. When the new roof was nearing completion, Robert identified the problems that were evident with the old skylights after 30 years of sun and weather damage. We elected to have Robert supply and install 3 new skylights and we are very pleased with the upgrade in light and heat management of the new technology materials. When the work was completed, Robert and I viewed the new roof, flashings and venting answering any questions I had. The weather cooperated sufficiently to enable the work to be finished in less time than was estimated. Finally, the completed project was inspected by the Regional representative for "Enviroshake" and the Warranty Certificate was issued to us. Dealing with Robert Fee and his crew was a very straightforward and honest process and I had full confidence in his commitment to providing a high standard of work. I have already recommended BestWest Roofing to an friend for their project.

Approximate cost of services:
$36,000.00
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Company Response

Thanks so much for the kind words Charlie. It was a pleasure working together on your project with you.
Rob

tonyquan
tonyquan
1 review Vancouver, BC
10/10

Roof

Very efficient in getting the job done.Cleaned job material every day from yard. Staff were very cordial. Second job we have done with this company ( garage in 2008 ).we did several quotes and this was in reason with others for product and job needed.Roof had two layers so it was not a normal job . I would recommend this company .

Approximate cost of services:
$7,350.00
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Company Response

Thank you Tony for your review. Maintaining clean, safe, organized job sites is very important to us because we know its important to our customers. Thank you for your kind words, and for your continued business over the years.

Tony from Vancouver
Tony from Vancouver
1 review Vancouver, BC
10/10

replaced an existing roof

the company was efficient, the laborers were cordial and after each day the yard was cleaned from roofing materials. This is my second job by this company (garage done in 2008) . The existing roof had two layers so it was not an easy , normal job. The quoted price was within searched material and products for this job by the homeowner.
Would recommend this company.

Approximate cost of services:
$7,350.00
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Roy from Burnaby
Roy from Burnaby
6 reviews Burnaby, BC
10/10

Roofing

Complete re-roofing including removing old shingles, adding sheathing and wrap and installing a ridge and two cap vents. BestWest provided excellent presales consultation with product samples and discussion options. Products and workmanship were excellent and price was very reasonable.

Approximate cost of services:
$6,500.00
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Company Response

Thank you Roy! I'm glad that you found our sales process helpful in finding the right products for your roof. We enjoy working with customers to evaluate their needs, and to help find the best solutions.

tsengivan
tsengivan
1 review Vancouver, BC
10/10

Chimney leaking

We had used bestwest roofing since our last house.
We had rain/water leaking issues from chimney...
Long story short- with Brock and his team's quick response and professional job, we will be his loyal customers for a very very long time
Agaian, highly recommend

Approximate cost of services:
$1,200.00
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Company Response

What a positive review! Thank you Ivan. Your continued business over the years has been greatly appreciated. All the best!

Lydia Lyse from Vancouver
Lydia Lyse from Vancouver
1 review Vancouver, BC
10/10

New Roof Installed in May 2013

Re: BestWest Roofing
Some very honest and very professional people from start to finish!
I noticed that most homeowners on the Home Stars Reviews chose those roofers with the cheaper prices or a “reasonable quotes”. However, on what factors did they base the reasonableness of the quotes? When I phoned Best West, I asked for a straightforward quote for a new roof. They came with a higher quote because I found that they contain items not included in my other cheaper quotes such as ice shield, higher gauged metal flashings, more numbers of vents, ridge caps, soffit vents, flashings around the perimeter instead of merely doubling the started shingles, llonger service warranty,etc. As a long time insurance professional, my service standard is to offer my clients the best coverage available and then leave it up to them to decide if they wish to drop some items to reduce the premium. It is best to know what our choices are as consumers, value wise. As a personal insurance broker, my advice to clients shopping around for prices is, you always get what you pay for!
I am very happy with my new roof. They even gave me the surplus plywood sheeting that were not used.

Approximate cost of services:
$7,000.00
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Company Response

Lydia you are very intelligent to note the difference between our quote and just any old quote - as you do get what you pay for! I often wonder when we lose a bid because of price if that particular customer has compared apples to apples when they reviewed the quotes. Most of the time I'm guessing not. Thank you for noticing this honest aspect of how we do business and for the generous review:)

Kavi Lehdar from Vancouver
Kavi Lehdar from Vancouver
1 review Richmond, BC
10/10

Roofing

Best West Roofing and their entire team are now my go-to roofing specialists. Not only did they complete the job on time but they did so with extreme proficiency. Each detail was looked after and they did not complete the job until they were satisfied with their work, and believe me, they are their own harshest critics. Beyond the job atop the roof, they also cleaned up literally every speck of garbage and debris which resulted from their work. This company truly cares about customer service and it shows from the finished product all the way to the staff they hire. Choosing Best West Roofing is a No-Brainer as far as quality and customer service is concered! All the best to Best West Roofing, keep up the fantastic work!

Approximate cost of services:
$6,200.00
1 of 1 people found this review helpful.
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Company Response

Thank you for noticing the pride we take in being the cleanest and most thorough roofing company out there! We really are proud of this:)

Marion  in New westminster
Marion in New westminster
3 reviews NEW WESTMINSTER, BC
10/10

EPDM gutter repair

BestWest was here very quickly to inspect & provide an extimate. The price was right and the service was done promptly - no long wait like some companies. Brock was well educated in gutter and downpipe issues and solved our problem.

Approximate cost of services:
$500.00
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Company Response

Promptly responding to our clients needs is something we at BestWest Roofing pride ourselves in doing very well. We are glad your problem was solved quickly and efficiently:)

Mr Wong in New westminster
Mr Wong in New westminster
3 reviews NEW WESTMINSTER, BC
9/10

Roof issues

Our roof was not draining properly so we needed to have it checked. The company came and checked our roof. The gutters needed to be cleaned. The company did this, and we no longer have any other isseus with the roof. They suggested a new gutter system that we could use to prevent this in the future, which was helpful. I would use them again.

Approximate cost of services:
$300.00
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Company Response

Thank you Mr Wong for the positive review. Please let us know if we can help out in the future.

Bev in Coquitlam
Bev in Coquitlam
6 reviews Coquitlam, BC
10/10

Reroof old cedar roof with new fiberglas laminate

We reroofed over a year ago with a high quality product from Best West. Brock and his crew was professional and responsive from the first email contact to the end of the job. Compared to the other new roofs in my neighborhood, there is no doubt that our roof is the most attractive and was installed with the highest standard of materials. The choice of roof contractor makes a difference. We recommended Best West to the neighbours, and they are equally impressed.

Approximate cost of services:
$14,000.00
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Company Response

Thank you Bev. We at BestWest Roofing are very proud of our effective communications with our clients. We believe that is what makes us stand apart from other companies out there. High quality installation is of course just as important too, and we take that just as seriously.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about BestWest Group

BestWest Group | Roofing | Exteriors | Construction. Providing higher standards of service to home insurance companies, custom home builders, homeowners, and property managers, since 2001.

CATEGORIES
Roofing
PRODUCTS
Asphalt Shingles, Cedar Shakes and Shingles, Green Roofs, Composite Roofs, Metal Roofs, Metal Cladding, and Torch-on Flat Roofs
SERVICES
Sloped Roof and Flat Roof Installations, Roof Repairs and Maintenance, Skylights and more... for a complete list of our services visit us at www.bestwestgroup.com/services/
BRANDS
Some of are favorite brands include Enviroshake Quality Engineered Roofing, IKO Roofing Products, Malarkey Roofing Products, and Columbia Skylights.
STYLES
The roofing products we install are available in a wide range of pleasing designs.
SPECIALITIES
* Single-family | Multi-family Residential * Commercial Flat Roofing * Heritage Home Roof Restoration - We have our own wood shop!
WEBSITE
https://bestwestgroup.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Credit card, Cheque, Financing Available
LICENSES
All our municipal licenses are active and up-to-date.
MEMBERSHIPS
BBB A+ Rating
LIABILITY INSURANCE
Yes
DIPLOMAS
Certified Enviroshake Installer
WORKERS COMPENSATION
Yes
PROJECT RATE
We'll draw-up a custom contract proposal specific to your roofing needs.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We offer a wide range of warranty terms including Lifetime Warranty
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