LASTMAN”S BAD BOY Attitude is ignorant, rude, unprofessional, we purchased a Whirlpool Electric Range from Bad Boy in Barrie, ON they always try to forces you to pay more for extra warranty, we had a problem with them from the begging of our sale, the first time they delivered our stove it did not work, we called them to let them know that it did not work, the sales person was rude. Then they gave us a new stove after I had to let them know that costumer service SUCKS and I was going to report them we got a deliver a week later. Now the stove has an electric problem first some of the buttons do not work one by one and now my oven does not work. I called them and again I got
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- . Lastman should do a matter job at hiring there staff
- Any advice to offer fellow homeowners facing a similar project?
- THINK BEFORE YOU GO TO THEM FOR ANY FURNITURE OR APPLIANCES they are not to be trusted. I also say THINK BEFORE YOU BUY WHIRLPOOL. I am now going to buy a stove from SEARS.
- Company Response
Dear Fatima,
We regret that you experienced an issue with your new appliance.
The manufacturer offers a 1-year warranty valid from date of purchase, and our dedicated Customer Care department is there to help you through the process and assist in administering the warranty during this time.After the initial warranty your extended warranty (if purchased) begins offering you additional peace of mind to ensure your investment is protected and that if an issue arises it will be repaired at no additional cost to you.
If you are under your extended warranty and require service, please call our dedicated team of trained specialist at 1-877-888-0050 #350 and they will be more than happy to send out a trained technician to evaluate the issues and have it corrected.
Thank you for your feedback.