Literally THE WORST service and employees.
The absolute worst. So bad, that I can't think of a company I would urge you to NOT buy from more than Lastman's Bad Boy.
When we ordered a bedroom set, we asked about the size of the pieces because they had to go up a stairwell. We were told they'd be disassembled.
Well, 4/5 pieces were NOT disassembled and the base of the king bed was just split in two, so the boxes were still HUGE. Of course, they didn't fit up the stairwell and, after causing significant physical damage to our home in the process, they were ditched in our living room and the delivery men left us there, stranded with a king bed we couldn't use.
We called immediately and asked if there was anything we could do (or if they could make a recommendation) and the woman said they may take it back if we pay a restocking fee (which was fine) -- when we followed up, we got served a hard TOUGH LUCK. I mentioned the damage and they BLAMED US FOR IT even after sending photos. So, we were left with a king-sized bed stranded in our living room and damage to our home.
The worst customer service- so rude and condescending and insulting. I've never been spoken to like that before.
Don't buy anything from them. It's not worth it. Terrible, terrible people.
- Approximate cost of services:
- $1,300.00