North York
I purchased Matress with protector and Frame (floor Model) as was delivered with little grease stain. within 2 months, the matress is so soft and bend that we have to see doctor for back pain. When called customer service , they saying this is no warranty since they delivered with grease stain on the side. How can you know, if littel stain on the sides of matress.
- Approximate cost of services:
- $1,000.00
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- Company Response
Thank you for your post. We are sorry to hear that you had trouble with your mattress. It is important that you inspect your product once it is delivered - especially in the case of floor model so that you can report any problems immediately.