Extremely disappointed in the service from Bad Boy (Mississauga Dundas). I didn't like the car salesmen like tactic of constantly going to the back office to get things approved by a manager. It's sleazy and unnecessary.
We ended up buying anyways and were told the washer was out of stock until July 1st (which was a week and a half away so not a big deal). On July 2nd I decided to call the store to see when we would be getting our delivery and they said two more weeks (getting annoyed but I can understand a delay issue).
At the two more week mark I called again, and turns out the washer is not going to be in until August 15th!! Almost 2 months since our purchase!!!
The best they would offer is free delivery and didn't seem to care about the fact that we had been completely misled. When we asked about a full refund they would only give store credit! Why on earth would I ever shop there again??
Bad Boy may have a decent price but their commitment to their customers and personal honesty & dignity is right in the dirt.
Adam
- Approximate cost of services:
- $900.00
- Company Response
We apologise for your appliance delivery delay.
This is not the experience we want for any Bad Boy customer, regretfully we are currently experiencing severe delays Summer 2012 on manufacturer shipments due to factors outside our control.
We apologize and are working hard to get the products people have ordered to them as quickly as possible so they may enjoy their purchase.
At Bad Boy we take pride in working with customers to make arrangements that satisfy them.
Our Delivery department will be in touch with you as soon as we receive the inventory to arrange your preferred delivery date and time.Thank-you for your feedback.