We had Atlas Care recently out to our home for a diagnostic evaluation of our A/C. Not only did they not show up between their 4 hour window there was also no calls to inform you that they would be late. Incredibly poor customer service. The final outcome was almost $900.00 for a loose bolt that was fixed with no parts and $40 worth of refrigerant. So beware of this organization and get their pricing schedule up front as they seem to charge whatever they can get away with.
- Approximate cost of services:
- $900.00
- Company Response
Greg - Please email me directly so I can look into what happened to our service on the day that we let you down. My email is mgrochmal@atlascare.ca. My name is Michael Grochmal and I am the President here. I am sorry that your experience with us was not a great one. We work hard to ensure that all interactions are positive. I look forward to hearing from you. Sincerely - Michael Grochmal - President.