- Approximate cost of services:
- $425.00
- Company Response
Thank you very much for the positive feedback, Stefan. Do let us know if we can be of further service to you.
Thank you very much for the positive feedback, Stefan. Do let us know if we can be of further service to you.
Our response to this customer's comment is as follows: a.)We are in the service industry as such we have to service the customers at their homes. Like other companies in the industry, we always give our customers a 2-4 hour window for our arrival time, reasons being traffic problems, the customer at the previous location requesting more services than originally booked with us, etc. If an appointment is booked for between 1:00 pm and 4:00 pm, it means that our technician may arrive anytime between 1:00 pm and 4:00 pm. Arriving at 3:00 pm, for example, is within our time-frame and would not be considered being late. b.) As to the usage of Maxforce bait gel, there is a saleable Maxforce to the public. However, the concentration of the over-the-counter one is much lower than what we as licensed exterminators use. c.)The gel treatment is made in cracks and crevices mostly in kitchen and bathroom cupboards. In the event that a technician is generous with the application, it usually means that the technician observes a higher-than-usual infestation of roaches, which is probably the reason why we later had a no-charge repeat visit to this customer under our guarantee.
Thank you very much for the positive feedback. Do let us know if we can be of further service to you.
Thank you very much for the positive feedback, Maria and Eddy. Do let us know if we can be of further service to you.
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Our specialties include ants, bed bugs, bees & wasps, beetles, birds, caterpillars, centipedes, cockroaches, earwigs, fleas, flies, lady-bugs, mice & rats, mites, mosquitoes, moths, silverfish, spiders, termites, wildlife removal, and more.