I was remiss in not doing a review when Ron first installed our Hardwood floors a few years ago. At that time, we did all of the bedrooms, hallway, stairs, living room and dining room. He was very patient with me, especially with the stairs. A year later we had him back to do the den, again a wonderful job. But what has finally prompted me to send in this review is his recent service. We had one board that had cracked in the middle of the living room. Ron, came, took out the cracked board and replaced it with some of the materials left from the original job. When my husband asked for the invoice, Ron replied, No Charge, Material Defect. How refreshing not to have someone charging you for every little thing and how wonderful to have someone who stands behind his work and his product. THANK YOU RON!