Reliable Dryer Vent

Formerly Magic Touch Chimney Sweeps
Duct Cleaning
Markham ON L3R 0H6
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Duct Cleaning
Reliable Dryer Vent
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Reviews for Reliable Dryer Vent

Average customer rating:
9.7 10 (149 reviews)

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jengrossman .
jengrossman .
2 reviews Toronto, ON
10/10

Dryer vent cleaning and replacement

I came on here to find someone to clean my dryer as I had so much lint it was a fire hazzard due to very poor duct work done by the original builder. I saw all the positive reviews so I called Marc immediately. He came to see the job within 48 hrs and cleaned it perfectly.
He informed me that I needed to maintain it with service every year or I could have the duct work done properly to avoid issues in the future. He never tried to sell me on this option, it was only because I asked if this was something he could do that he even told me about it. He was upfront about the expense due to the work involved but was never pushing at all. The job was a full day job. He showed me the before and after pictures upon completion. It’s amazing what incompetent builders can get away with. We have had so many issues and have been lucky to find people like Marc to help resolve them before something bad happened life a fire.
Thank you to Marc for getting this taken care of in a timely fashion and for being so reliable. We will continue to use his services and highly recommend him to others.

Approximate cost of services:
$1,000.00
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Company Response

Hi Jen, thank you for taking the time to share your feedback. You definitely made the right decision to correct the venting issue your builder left you with. I'm glad I was able to help.

Shane M
Shane M
11 reviews Toronto, ON
10/10

Dryer cleaning, exhaust vent replacement

Job:
- Clean dryer venting system: My dryer vent was visibly overflowing with lint all the way from the exhaust vent to the lint screen.
- Replace 2nd floor external dryer vent cover: Overflowing lint had pushed the cover away from the brick (see picture).
- Replace external kitchen exhaust vent cover: The plastic had become brittle on the original vent and a family of birds destroyed the vent cover and built a nest (see picture)
- Replace external exhaust vent cover from basement bathroom

Reliable Dryer:
- communication was prompt and thorough from start to finish
- Marc was on time
- The work was completed as agreed and very thoroughly. The dryer is venting system is spotless and there are new vent covers outside.
- Marc listened to the problem and installed metal bird-proof vents.

NOTE: Unlike the original installations where the vent covers were attached using caulking only, Marc took the time to screw the vent covers to the wall.

Reasonable, professional, highly recommended.

Approximate cost of services:
$650.00
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Company Response

Thanks for your review Shane, it was great working with you.

Kindest regards, Marc

Sara  North York
Sara North York
2 reviews Toronto, ON
10/10

Excellent Duct Cleaning Service

The clean vent alert was signalling on our dryer. I contacted Reliable Dryer Vent and Marc came the next morning. He is very professional, knowledgeable and was able to answer all my questions. His company even sends out an email a year later to remind you to clean your vents. Highly recommend this company for duct cleaning services. Marc is my go-to vent cleaner from now on!

Approximate cost of services:
$260.00
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Company Response

Thanks for your review Sara. I'm glad we got you back up and drying quickly and fixed those few minor problems. Look forward to seeing you next year.

Kindest regards, Marc

Diana
Diana
7 reviews Toronto, ON
10/10

Dryer Vent Replacement

We used Reliable Dryer Vent to replace the flexible vent hose that was installed in our laundry home 7 years ago. It was far too long with too many turns before reaching the outside, and it was restricting the air flow and trapping lint inside. I didn't even realize how big of a fire hazard this was! Marc responded right away on Homestores, came the following day for a quote and was able to do the work within 24 hours. He was professional throughout and did a solid job replacing the vent with something rigid and much cleaner looking. Highly recommended!

Approximate cost of services:
$500.00
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Company Response

Thanks for your review Diana, it was my pleasure taking care of your venting. you were right to trust your instincts and have it changed. I look forward to seeing you again when your dryer vent cleaning is due. Kindest regards, Marc.

Francine
Francine
4 reviews Toronto, ON
10/10

Fantastic job

I had to replace the dryer vent running from my dryer through a cupboard and drywall in the laundry room to the outside. I live in an old house so as always, the way the old hose was put in was not straight forward, and not a simple task. Not only was it necessary to locate the vent behind the drywall, but cupboards had to be removed as the path of the vent was behind the cupboards, Marc was fantastic, he managed to change out the vent even with the challenges faced with very minimal drywall removal and he found a solution which allowed for the cupboards to be reinstalled, which he did as well. Marc is very thorough and professional and I would highly recommend Reliable Dryer vent.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for your review Francine. The job was definitely a challenge but we came up with the right solution and now you are venting properly. I hope you enjoyed finally being able to get some laundry done with your new appliances. Kindest regards, Marc.

Julia in Milton
Julia in Milton
1 review Milton, ON
10/10

Dryer hookup and duct cleaning

Marc was professional, quick and efficient (and friendly with my cat)! The price very fair considering we only hired him to clean a duct and replace a lint box, but ended up discovering there were some deeper problems with our dryer hookup than I initially thought.

I was afraid the unforeseen surprises would impact our bill on a huge level, but Marc was true to his quote and provided an itemized invoice.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write this review Julia. It was a pleasure working with you and the cat and I am glad you are now venting properly. Kindest regards, Marc.

Mary in North York
Mary in North York
4 reviews Toronto, ON
10/10

Dryer Vent Cleaning

Marc did an excellent job cleaning our dryer vent; he's pleasant, efficient and reliable--just like his company name! Now our dryer is working much more efficiently, a fact which will likely be reflected in our hydro bill. Marc recommends that we have 0ur dryer vent cleaned in three years' time, and we'll certainly be calling him to do the job again!

Approximate cost of services:
$175.00
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Company Response

Thanks for your review Mary. I'm glad it is working properly again. Most of my customers need it done much more frequently but yes in your case, 3 years is good. Look forward to seeing you then!

Steve from Vaughan
Steve from Vaughan
21 reviews Vaughan, ON
10/10

Dryer Vent Repair

I had a previous company install a dryer venting system that was custom fitting for my dryer about 5 years ago. I recently replaced my dryer and I was experiencing significant humidity in my laundry room. I called Marc to redo my dryer venting connection. Despite running into some car problems, made it to my location. He removed the old custom connection and replaced it with a more universal connection that was tightly sealed so the dryer can vent properly.
On these types of jobs I would always defer to a dryer venting specialist as opposed to a regular duct cleaning person. They are extremely reasonably priced and they'll complete the job properly.

Approximate cost of services:
$113.00
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Company Response

Thank you for your review Steve. I'm glad I was able to get your vent situation corrected at minimal cost. I look forward to cleaning your dryer vent in the future. Kindest regards, Marc

Josh from Scarborough
Josh from Scarborough
5 reviews Toronto, ON
10/10

Dryer vent replacement

Marc was very responsive. Responded to initial outreach quickly, showed up on time, replaced the driver vent cover, and finished up very quickly. Highly satisfied and would both recommend and use again.

Approximate cost of services:
$95.00
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Company Response

Thanks for taking the time to write this review Josh. Glad to be of service.
Kindest Regards,
Marc

Michele from Vaughan
Michele from Vaughan
8 reviews Vaughan, ON
10/10

Dryer Vent Replacement

I phoned Marc and described the issue with a flexible dryer vent the previous owner had hidden behind drywall. He listened attentively and provided some options but asked to come by to diagnose and give an accurate estimate. That impressed me because someone else I spoke to didn't feel the need to come out for a look and preferred that I take measurements and send them. I felt confident that Marc assessed the situation, took the necessary measurements, and knew exactly how to remedy it. I'll definitely call on Marc again for routine service of the dryer vent. He's knowledgeable, professional, and courteous. I highly recommend him. Thank you Marc!

Approximate cost of services:
$375.00
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Company Response

Thank you for your review Michelle. It was a pleasure working with you.
Kindest regards, Marc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliable Dryer Vent

Your peace of mind is our business! Our mission is to be the most trusted service company in the GTA.

CATEGORIES
Duct Cleaning
SERVICES
Dryer Vent Cleaning & Dryer Vent Installation
WEBSITE
https://www.reliabledryervent.com/
YEAR ESTABLISHED
0
PAYMENT METHOD
Cheque,Cash,Debit,Visa,Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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