About 6 months ago my wife and I heard animals moving in our attic. I called Chris and set up an appointment for the following day. I paid Chris up front and he installed a one way door so that the raccoons could not return once they left the attic. Chris removed the door and repaired my roof 5 days later. Since then I have called Chris back twice because something has been trying to enter the attic again. Both times Chris fixed the roof and did not charge because we called him before the roof was completely broken through.