Brock Doors & Windows Ltd.

Hi, Keith!

Thank you for the lovely feedback & incredibly kind comments. It's encouraging for us to hear your overall contentment with the quality of products you've received. Investing in your home is one of the most rewarding experiences a homeowner can have, making subtle improvements that not only increase the value of your investment, but your comfort as well.

Not only do they add increased curb appeal that we all dream about, the high-performance energy saving qualities make it a real win-win investment.

All the best,
Brock Doors & Windows Ltd.

Robert, thank you for the 10-star feedback!

We are so happy to hear that your experience was stress-free from beginning to completion, we're also grateful to be your window and door supplier of choice. We appreciate your recommendation of our products are services.

Kind regards,
Brock Doors & Windows Ltd.

Hi, Brandon!

We're extremely happy to see your overall satisfaction with your patio door & basement window improvement project. It's our collective duty to ensure your satisfaction with the process and outcome, it's reassuring for us to be in receipt of this feedback regarding your professional, quick and seamlessly completed renovation.

All the best,
Brock Doors & Windows Ltd.

Hi there, Enigma!

Thank you for entrusting our team with your patio door replacement project. It's excellent to hear that your installation experience went seamlessly from beginning to completion. We appreciate your feedback regarding your installation, as well as your satisfaction with the final product.

Kindest regards,
Brock Doors & Windows Ltd.

Hi there,

Thank you for choosing Brock for your 3-window supply-only project. It's wonderful to hear of your exceptional experience with Patrick and his speedy customer service. We hope to have the opportunity of being your supplier of choice for any future DIY projects, and are thrilled to see your contentment.

Kind regards,
Brock Doors & Windows Ltd.

Hi Teri,

We appreciate you bringing this to our attention. We have advised the Project Coordinator assigned to your renovation project and she has advised that you've been made aware of unforeseeable delays surrounding your entry door system.

We do apologize immensely for the inconvenience this poses and an updated installation date will be communicated alongside you once an estimated date of arrival is obtained from the manufacturer.

Thank you for your understanding.

Kind regards,
Steavi Potter
1-800-449-3808
info@brockwindows.com
Brock Doors & Windows Ltd.

Hi Diane,

Thank you for bringing your concern to our attention. We would appreciate if you could connect with our team so we can further look into your comments and work towards a rectification plan.

Please see the below contact information for our Customer Care team.

Kind regards,
Steavi Potter
-
T: 1-800-449-3808
E: info@brockwindows.com
Brock Doors & Windows Ltd.

Amanda,

We'd like to extend an apology if your experience was anything less than favourable. We desire for each project to go seamlessly from the very beginning to completion. We're sorry to hear that your second experience did not live up to these expectations.

Your business is incredibly important to our organization and our commitment to provide the best possible experience has not changed, we're only working on making it better and can only do so through constructive comments such as yours.

We understand that a home renovation is an extremely personal experience that is built on trust, communication and transparency. We're sorry if you felt any of these items were overlooked.

If you have any questions, concerns or general comments; please do not hesitate to connect with us through the below contact details.

Kind regards,
Steavi Potter
-
1-800-449-3808
info@brockwindows.com
Brock Doors & Windows Ltd.

Hi, Jonathan!

Thank you for choosing Brock for your supply-only window replacement project. We're thrilled to hear that our supply-only specialists provided an exceptionally seamless, cost effective and speedy alternative for your home improvements.

We appreciate your feedback and look forward to working with you again.

Kind regards,
Brock Doors & Windows Ltd.

Hi, Kyla!

Thank you for entrusting us with your fixer-uppers recent window requirements. We're thrilled to hear that your supply-only experience went exceptionally well and all your expectations were met throughout.

We hope to have the privilege of being your supplier of choice into the future, your recommendation is immensely appreciated by our team.

All the best,
Brock Doors & Windows Ltd.