In Home Services

I too hired these guys last fall, unfortunately before doing a lot of research. A friend used one of their sister companies (I believe they are all 'loc' titles etc.) with good results, so based on that alone I used them. I paid about $10/sq.ft which is OK but I had the work done in the fall which is usually cheaper. They came later than they promised but they did complete the job.

The end result though has left me with very dissatisfied - many chipped bricks, poor foundation work (sinking bricks) areas that should have had the metal retaining strips that don't, regular sand between the joints instead of the proper stuff which I was promised, very messy and careless workers (damaged my neighbours lawn and driveway which I have had to pay to repair to maintain good relations. Repeated calls to their answering service (they obviously screen their calls as you always get an operator - never someone from the actual company) continue to go unanswered.

My main issue now is trying to get them to come back and regrade as the driveway has sunk quite a bit. I'm not holding my breath though and I'm sure I will end up having to pay someone else to fix this. If I paid about 30% less it would be a tolerable job, but for the amount I did pay, I feel that I got ripped off. I would gladly pay more to have it done properly without all the headaches.

PLEASE DO YOUR HOMEWORK AND LOOK FOR A BETTER REVIEWED COMPANY THAN THESE GUYS THAT OBVIOUSLY TAKE NO PRIDE IN THEIR WORK.

Now that I fould this website, I will only go with trusted, reviewed businesses.

I meet the owner of In Home Services at the end of April. I asked if he could do the job before June 1st, becuase we were going to have a birthday party outside- he said yes of course. He never returned our phone calls and until days before the party did we get a hold of him, and he told us he could not do the work before the date promised. We accepted that. It took another month before he one day showed up with no phone call and started excavating. He asked for some money and was not back for another week. Our back yard and front patio were muddy and ugly for one week. Then he shows up and in about 10 hours get the job done. He did a half fast job, did not replace the grass the he ruined (he said he would), had stones that we moving if you stepped on them, and gave us stones that we did not order (much cheaper stones of course). He left spray painted stones on my patio. This was over a month ago and because my husband paid him the monay he has not been back to fix all the things that need to be fixed.
I would not recommend this company to anybody. Another thing is that he has no respect for your house. Garbage was always left on the property and the grass was ruined. He also liked to make excuses for eveything.....very frustrated customer.

I was impressed how much the owner person knew about interlocking, drainage, etc. He met all my needs as to what I wanted, gave suggestions and made me feel comfortable. Once he returned to accept deposit, he wrote up a contract and it was done.
I waited for almost 2 months to get him to do my patio and he gave me scheduling reasons, new staff as old staff stole from him and did jobs on the side as well and he mentioned a death in the family as another excuse. Basically, played my sympathy. When they came it was rushed and he did not do much but rather scream at his rather new and inexperienced staff.
He later told me he fired 3 of his crew. I have many issues with the job and still uncertain if it will be done as promised. Incorrect grading, unleveled, chipped bricks, messy and lack of respect for your home. I would never make this mistake again.
To those that sign a contract, make sure he writes step-by-step what is to be done, when it will be done and make him explain how the money will be paid to him including penalties. Lastly, ask for his latest jobs addresses. Maintain 10% to ensure any deficiencies are corrected before you pay the rest.